Senior Site Reliability Engineer - Apple Services Engineering (ASE)

Do you love engineering and running systems and infrastructure that will delight millions of customers? Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly! Bring passion and dedication to your job, and there's no telling what you could accomplish. The iCloud SRE team is looking for a Service Reliability Engineer (SRE) to design, build tools and support our large-scale content system for iCloud. The best candidates will have proven software development skills and strong Linux / Systems expertise, understand SRE, and know what it will take to run services at Apple scale with high operational precision. We play a critical role in the day-to-day operations of services relied upon across Apple while partnering with engineering teams to ensure everyone is successful!

Our team is collaborative; we work closely with partner teams to deliver the best results for Apple. We strive to balance the best solution with the need to get things done for each engineering challenge we face. Good ideas are heard, and results are rewarded.

Key Responsibilities

• Operate, monitor, and triage all aspects of our production and non-production environments.
• Pioneer and implement the next-generation telemetry system.
• Prepare alert handling procedures, runbooks, and collaborate with the off-shore SRE teams.
• Automate deployment and orchestration of services into the cloud environment as well as other routine processes.
• Actively participate in capacity planning, scale testing, and disaster recovery exercises.
• Interact with and support partner teams, including engineering, QA, and program management.
• Cultivate and maintain relationships with internal and external third-party vendors.

Required Qualifications

• 6+ years of demonstrated expertise in Site Reliability Engineering, Infrastructure Ops or DevOps-focused role.
• Understanding of SRE principles, includes monitoring, alerting, error budgets, fault analysis, capacity planning, automation and toil reduction.
• Proficiency in at least one programming language - python, go or Java.
• Experience managing and scaling distributed systems in a public, private, or hybrid cloud environment.
• Experience with microservices architecture and container orchestration using Kubernetes or similar technologies.
• BS or MS in Computer Science / related fields or equivalent work experience.

Preferred Qualifications

• Experience running Tier 1 services for 24/7 support.
• Proficiency in both backend coding technologies (python, go and java) and frontend coding technologies (javascript and its variants)
• Strong understanding of Linux operating system fundamentals, networking principles, and system management.
• Strong sense of ownership, with a desire to communicate and collaborate with other engineers and teams.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $181,100 and $272,100, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.