Senior Software Engineer, Developer Relations

9 Minutes ago • All levels • Software Development & Engineering

Job Summary

Job Description

This role is for a Senior Software Engineer on the Developer Relations team at SailPoint. The mission is to provide the best developer experience in the Identity Governance industry. The engineer will develop tooling to improve external developer experience, create example applications, guides, maintain SDKs, manage library deployments, and collaborate on IPaaS integrations. The role involves ensuring documentation accuracy, automating API processes, and engaging with the developer community.
Must have:
  • Identify best solutions and define gaps in developer experience, implementing relevant solutions.
  • Develop practical example applications demonstrating Identity Security Cloud features.
  • Create comprehensive how-to guides and tutorials, such as 'Setup and Use the SailPoint MCP Server'.
  • Drive the implementation of scalable, testable code bases.
  • Work with Developer Advocates to create and maintain SDKs for our products.
  • Manage deployment of libraries to native package managers (PyPi, NPM, Maven, Nuget, etc.).
  • Collaborate to develop and maintain IPaaS integrations to Security Platform APIs (Workato, MuleSoft, Zapier, etc.).
  • Review and resolve API specification errors identified through SDK GitHub Issues and community feedback.
  • Ensure technical documentation accuracy and usability based on user input.
  • Automate building and publishing of our Postman collection from OpenAPI specifications.
  • Collaborate to operate and enhance existing programs (Colab, Ambassador Program, Blog Posts, Livestreams, Dev Days, Security Feedback Program).
  • Monitor community discussions and requests to identify trends and priorities for continuous improvement.
  • Help distill and communicate community insights and requirements to internal stakeholders and leadership.
  • Proven software architecture experience.
  • Excellent communication skills.
  • Advanced experience in coding with several languages.
  • Advanced experience with object-oriented programming concepts.
  • Proven experience in driving velocity of engineering teams.
  • Strong understanding of, and experience with, REST and OpenAPI standards.
  • Experienced in both front-end and back-end technologies.
  • Able to comfortably modify and deploy a variety of open source technologies.
  • Experience deploying and managing AWS services.
Good to have:
  • Experience working in Discourse is ideal.
Perks:
  • Health and wellness coverage: Medical, dental, and vision insurance
  • Disability coverage: Short-term and long-term disability
  • Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
  • Additional life coverage options: Supplemental life insurance for employees, spouses, and children
  • Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
  • Financial security: 401(k) Savings and Investment Plan with company matching
  • Time off benefits: Flexible vacation policy
  • Holidays: 8 paid holidays annually
  • Sick leave
  • Parental support: Paid parental leave
  • Employee Assistance Program (EAP) and Care Counselors
  • Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
  • Health Savings Account (HSA) with employer contribution

Job Details

Want to be on a team that full of results-driven individuals who are constantly seeking to innovate? Want to make an impact? At SailPoint, our Engineering team does just that. Our engineering is where high-quality professional engineering meets individual impact. Our team creates products that are built on a mature, cloud-native event-driven microservices architecture hosted in AWS.

This role is a member of our Developer Relations team whose mission to provide SailPoint’s developer community with the best developer experience in the Identity Governance industry. While Developer Relations is a public facing team within SailPoint, our Developer Relations Engineer work mostly behind the scenes to develop tooling to directly improve the external developer experience with SailPoint products & services.

As a Senior Software Engineer on the Developer Relations team, you will:

  • Identify the best solutions to the problems at hand. Help define gaps in our developer experience and implement relevant solutions.
  • Develop practical example applications demonstrating Identity Security Cloud features
  • Create comprehensive how-to guides and tutorials, such as "Setup and Use the SailPoint MCP Server"
  • Drive the implementation of scalable, testable code bases.
  • Work with Developer Advocates to create and maintain SDKs for our products.
  • Manage deployment of libraries to native package managers, like PyPi, NPM, Maven, Nuget, etc.
  • Collaborate with the team to develop and maintain IPaaS integrations to our Security Platform APIs, like Workato, MuleSoft, Zapier, etc.
  • Review and resolve API specification errors identified through SDK GitHub Issues and community feedback
  • Ensure technical documentation accuracy and usability based on user input
  • Automate the building and publishing of our Postman collection from our OpenAPI specifications.
  • Collaborate with team members to operate and enhance existing programs, including Colab, Ambassador Program, Blog Posts, Livestreams, Dev Days, and Security Feedback Program
  • Monitor community discussions and requests to identify trends and priorities, and collaborate with team to continuously improve our community programs
  • Help distill and communicate community insights and requirements to internal stakeholders and leadership

Skills and Qualifications:

  • Proven software architecture experience
  • Excellent communication skills
  • Advanced experience in coding with several languages
  • Advanced experience with an object-oriented programming concepts
  • Proven experience in driving velocity of engineering teams.
  • Strong understanding of, and experience with, REST and the OpenAPI standards
  • Experienced in both front-end and back-end technologies
  • Able to comfortably modify and deploy a variety of open source technologies
  • Experience deploying and managing AWS services
  • Experience working in Discourse is ideal

Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.

As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):

$109,200 - $156,000 - $202,800

Base salaries for employees based in other locations are competitive for the employee’s home location.

Benefits Overview

1. Health and wellness coverage: Medical, dental, and vision insurance

2. Disability coverage: Short-term and long-term disability

3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)

4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children

5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account

6. Financial security: 401(k) Savings and Investment Plan with company matching

7. Time off benefits: Flexible vacation policy

8. Holidays: 8 paid holidays annually

9. Sick leave

10. Parental support: Paid parental leave

11. Employee Assistance Program (EAP) and Care Counselors

12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options

13. Health Savings Account (HSA) with employer contribution

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

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About The Company

SailPoint is a leading provider of identity security for the modern enterprise. Enterprise security starts and ends with identities and their access, yet the ability to manage and secure identities today has moved well beyond human capacity. Using a foundation of artificial intelligence and machine learning, the SailPoint Identity Security Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and environmental needs of today’s cloud-oriented enterprise.

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