Senior Software Engineer in Test

About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook Position Overview The Senior Software Engineer in Test, you’ll be hands-on in shaping the future of our platform by working with product managers to understand the customer needs, design the functionalities, and translate requirements to test plans. Evaluate risks in the system, build and optimize automation frameworks to guard the robustness, scalability and security of the micro-services that power our SaaS platform. Also, will develop tools that make our development, testing, deployment, and monitoring systems efficient. Have the full power of AWS at your disposal while you focus on building and testing Serverless solutions (either brand new or assisting in migrating services to Serverless). In this role, you’ll lead by example, owning end to end testing, designing and maintaining automation frameworks, and AI adoptions across the team. You’ll be a key voice in evolving our QA practices and will actively champion the use of AI-powered tools to streamline automation, improve quality, and boost team productivity. We’re looking for someone who is not only passionate about quality and Automation, but also excited to explore how AI can unlock faster ways of working for themselves and their teammates. Key Responsibilities * Automated testing (using Playwright or similar) of our existing test suites and new feature test suites. * Support manual functional, regression and cross-browser exploratory testing. * Understands specifications, can draw up test scenarios, create regression test cases with the responsibility for the test asset library and updates test cases as needed. * Executes test cases and analyses test results. Interrogating failed scenarios and accurately record defects following them through to resolution. * Generates test approaches and provides test estimates for work to be completed. * Establish processes and toolset to maintain automation executions and generate quality metric and test reports. * Integrate test automation with build and delivery pipeline. * Demonstrates strong technical capabilities with solid experience in working in at least one domain * Ability to complete well defined stories independently, understands the technology, framework and codebase/tools (depending on the role) the team is using. * Able to contribute to others' work, e.g. code or test reviews. * Monitors and improves the stability of the codebase owned by the team * Able to mentor others, interview candidates, provide meaningful feedback. * Finds opportunities for new tools/improvements which adds value. * Familiar with end-to-end use case implementation of a solution. * Integrate test automation with build and delivery pipeline; optimize the pipelines and coach others on continuous delivery principles so we can release to production regularly, quickly, and safely. Required Experience/Skills * 5+ years of automated testing experience in testing web applications * Degree, or equivalent, in Computer Science, Mathematics or similar discipline * Strong working experience of QA, test concepts, best practice, and technology * Hands on working experience designing and extending test frameworks based on open-source test framework stacks such as Playwright, Cypress. * Experience of test management tools (e.g. JIRA, Zephyr) * Good communication and collaboration skills – able to explain and champion the principles of a quality deliverable * Problem-solver attitude - Technology agnostic approach What Diligent Offers You * Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients * We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few * We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. * Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com. To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.