Senior/Staff Systems Engineer, Fail-Operational for Autonomous Robotaxi Operations

Zoox is on an ambitious journey to develop a full-stack autonomous mobility solution for cities. As Zoox launches our technology on public roads, we are seeking an experienced systems engineer who can bring the system engineering and fail-operational disciplines to Zoox’s unique autonomous robotaxi services, ensuring safe and continuous operations of Zoox technology. The role will focus on fail-operational performance of the robotaxi system including off-vehicle connectivity equipment and software, as well as remote operator workflows.

In this role, you will:

• Performance Metrics: Define, develop, and evolve fail-operational metrics to assess robotaxi journey completion, support services, and the readiness of the network and operational systems
• Proactive hazard analysis: Lead and perform hazard analysis to identify potential causes of service disruptions in the operations of robotaxi before they manifest in the field. Identify requirements and suggest risk mitigation strategies.
• Risk Mitigation: Lead initiatives to develop prevention and mitigation strategies for service disruptions, collaborating with cross-functional teams (engineering, operations, legal, safety policy, manufacturing) on hardware, software, operational, and process improvements
• System Analysis & Verification: Conduct in-depth system analysis to create comprehensive verification and validation strategies for network and cloud software performance
• Cross-functional Alignment: Serve as the primary contact for collaborations with various stakeholders (e.g., Product/Cloud software, Firmware, Vehicle Engineering) and other SDMA subteams (e.g. functional safety, autonomy validation)
• Reporting: Author validation clearance reports to support milestone approvals

Qualifications

• Bachelors degree in a relevant engineering field with 7-9 years of experience, including 3+ years in complex engineering system operations
• Strong background in Systems Engineering
• Experience in remote operations, cloud platforms, data transmission, wireless communications, network protocols and architecture
• Proficiency in data analysis, performance tracking, quantitative risk assessment, and issue mitigation in real-world remote operations
• Proven ability to lead complex cross-functional projects with high EQ and a collaborative, empathetic approach

Bonus Qualifications

• 8+ years senior leadership experience with complex network systems or remote field operations in safety relevant domains
• Fail operational or fault management experience in the automotive industry, the autonomous driving technology industry, or commercial airline industry
• Solid understanding of software and network architecture principles and design patterns, and proficiency in either Linux, C++, Python or Java
• Experience with Cloud computing (AWS, Azure, GCP) and with Telecom Carrier networks (LTE and 5G) and standards (3GPP), or network fundamentals and standards (gRPC, DDS,RestfulAPI)
• Experience in developing operational tools/features and human factors studiesFamiliarity with industry safety standards such as MIL-STD-882, ISO 26262, ISO 21448, etc.