Senior User Experience Researcher

1 Week ago • 5 Years + • Research Development

Job Summary

Job Description

Haven Studios is seeking a User Experience Researcher for a one-year contract. The role involves planning, designing, and executing studies to support game development, including moderating tests, analyzing findings, and writing reports. The researcher will communicate insights to stakeholders to drive player-first decisions and leverage a new research lab for high-quality studies. A mixed-methods approach is required, incorporating various research tools for an accurate understanding of player experience. Collaboration with Sony's central user research team is also a key responsibility to align methodologies and scale the impact of player feedback.
Must have:
  • 5+ years of experience in game user research
  • Proficiency with research tools (screeners, survey platforms, telemetry, statistical analysis)
  • Strong communication skills
  • Collaborative mindset
  • Ability to handle multiple priorities
  • Bilingual
  • Available for onsite work
Good to have:
  • Degree in HCI, Interaction Design, Cognitive Psychology, or related field
  • Experience conducting user research
  • Understanding of live service products
  • Passion for video games and gaming culture

Job Details

In May 2021, we embarked on a journey to start Haven Studios with a small team and big ambitions. Our goal was to build a studio where we could make the kind of games we’ve always wanted to create – and games we’ve longed to play.

We’ve made amazing progress in a short time thanks to our talented, passionate team and their exceptional contributions. We established a culture at Haven grounded in kindness, adaptability and courage that unlocks creativity. Our first new IP for PlayStation is on track to deliver a AAA multiplayer experience with a vision to build a systemic and evolving world focused on freedom, thrill, and playfulness that will keep players entertained and engaged for years.

Haven joined the PlayStation Studios family in 2022, and we are on track to build an exclusive new IP for Playstation and grow the first Sony game development team in Canada. 

Position – User Experience Researcher - One year Contract

Reporting

The User Experience Researcher will report to the Insights Director.

Responsibilities and Duties

  • Plan, design, and execute studies that support the development of our game.

  • Carry out research activities including moderating tests, observing users, crafting surveys, analysing findings, and writing clear impactful reports.

  • Communicate findings with designers, producers, and other key stakeholders to ensure impactful research drives player-first decisions.

  • Leverage and operationalize our brand new research lab to run high-quality, in-house studies that provide real-time insights.

  • Take a mixed methods approach that cleverly incorporates player knowledge from a variety of sources and research tools to get an accurate understanding of the player experience.

  • Collaborate closely with Sony’s central user research team to align methodologies, share insights, and scale the impact of player feedback.

Minimum Qualifications

  • 5+ years of experience in game user research, playtesting, or a related field, with a focus on executing studies.

  • Proficiency with research tools like screeners, survey platforms, telemetry systems, and statistical analysis software.

  • Strong communication skills to translate complex findings for diverse audiences.

  • Collaborative mindset for working across teams and with central research groups.

  • Ability to handle multiple priorities in a fast-paced live service environment.

  • Due to the nature of playtest lab work, candidates must be bilingual, and available for onsite work. 

Preferred Qualifications

  • Degree in Human-Computer Interaction (HCI), Interaction Design, Cognitive Psychology, or a related field, with practical experience conducting user research.

  • An understanding of live service products and the role of user research to support continued development.

  • Passion for video games and a strong understanding of gaming culture and player expectations.

Similar Jobs

Enphase Energy - Senior Staff Verification Engineer

Enphase Energy

Bengaluru, Karnataka, India (On-Site)
5 Months ago
eBay - Fashion Trading Lead

eBay

London, England, United Kingdom (Hybrid)
1 Month ago
Zazz - Cloud Engineer (AWS)

Zazz

(Remote)
4 Months ago
Canva - Senior Manager, Corporate Accounting

Canva

San Francisco, California, United States (Remote)
2 Months ago
PwC - Receptionist (3  Months) Contract

PwC

Dubai, Dubai, United Arab Emirates (On-Site)
8 Months ago
Apple - AIML - Machine Learning Educator

Apple

New York, New York, United States (On-Site)
1 Month ago
Airlab Inc  - Artificial Intelligence Researcher

Airlab Inc

Montreal, Quebec, Canada (On-Site)
11 Months ago
bytedance - Research Scientist Graduate (High-Performance Computing (Inference Optimization) - Vision AI Platform)

bytedance

Seattle, Washington, United States (On-Site)
4 Months ago
Haleon - Lead Machine Learning Engineer

Haleon

Bengaluru, Karnataka, India (On-Site)
1 Month ago
bytedance - Machine Learning Engineer, Tech Lead - Code AI

bytedance

San Jose, California, United States (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Spaulding Ridge - Data Solutions GTM Director

Spaulding Ridge

Chicago, Illinois, United States (On-Site)
1 Month ago
Mindtickle - Services Solutions Consultant (EMEA Shift)

Mindtickle

Pune, Maharashtra, India (Hybrid)
4 Months ago
Autodesk - Software Engineering Manager - SRE/DevOps

Autodesk

Singapore (On-Site)
3 Weeks ago
Tide - Senior Area Sales Specialist (Loan Against Property)

Tide

Delhi, India (On-Site)
2 Weeks ago
Blue wire software - Customer Service Representative

Blue wire software

Hanover, Pennsylvania, United States (On-Site)
1 Week ago
pocket sized hands - Games Programmer

pocket sized hands

Dundee, Scotland, United Kingdom (On-Site)
1 Month ago
Mindtickle - Senior Technical Program Manager [Services]

Mindtickle

Pune, Maharashtra, India (Hybrid)
2 Weeks ago
InMobiInMobi - Senior Information Security Analyst (IT Risk)

InMobiInMobi

Bengaluru, Karnataka, India (On-Site)
9 Months ago
Consilio LLC - Infrastructure Site Reliability Engineer

Consilio LLC

Bengaluru, Karnataka, India (On-Site)
9 Months ago
Kavalirio - IT Infrastructure Technician

Kavalirio

Longwood, Florida, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Montreal, Quebec, Canada

Critical mass - Senior UX Copywriter

Critical mass

Vancouver, British Columbia, Canada (On-Site)
1 Month ago
Activate Games - Game Facilitator (Store Associate)

Activate Games

Cambridge, Ontario, Canada (On-Site)
2 Weeks ago
Bally's Interactive - Senior Finance Manager, Consolidations and Reporting

Bally's Interactive

Toronto, Ontario, Canada (Hybrid)
1 Month ago
Epic Games - Security Programmer - Backend (Asset Integrity)

Epic Games

Montreal, Quebec, Canada (On-Site)
3 Months ago
Google - Student Researcher, PhD, Winter/Summer 2025

Google

Montreal, Quebec, Canada (On-Site)
7 Months ago
Epic Games - Senior Technical Designer in Animation

Epic Games

Montreal, Quebec, Canada (On-Site)
3 Months ago
reflector entertainment - Gameplay and AI programmer - Senior

reflector entertainment

Montréal, Québec, Canada (Hybrid)
1 Month ago
PwC - PwC Private, High Net Worth Tax, Manager (Bilingual FR/EN)

PwC

Montreal, Quebec, Canada (On-Site)
9 Months ago
Ingenuity Studios, LLC - CG Lead

Ingenuity Studios, LLC

Vancouver, British Columbia, Canada (Remote)
1 Year ago
Ubisoft - Technical Art Director [Far Cry Project]

Ubisoft

Montreal, Quebec, Canada (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Research Development Jobs

Nice - AI Advocate

Nice

Atlanta, Georgia, United States (Hybrid)
2 Weeks ago
Epic Games - Research Engineer

Epic Games

Novi Sad, Vojvodina, Serbia (On-Site)
4 Months ago
Microsoft - Member of Technical Staff, AI - Reinforcement Learning Systems

Microsoft

Mountain View, California, United States (Hybrid)
2 Months ago
Unity - Senior Machine Learning/MLOps Developer

Unity

Montreal, Quebec, Canada (On-Site)
9 Months ago
Ansys - Lead R&D Engineer - EDA

Ansys

Noida, Uttar Pradesh, India (On-Site)
1 Month ago
Kaedim - Machine Learning Engineer

Kaedim

San Francisco, California, United States (On-Site)
11 Months ago
Illumina - Lead Bioinformatics Scientist

Illumina

Cambridge, England, United Kingdom (Hybrid)
2 Weeks ago
Krafton - [AI] AI Engineer - NLP/Chatbot (3년 이상)

Krafton

Seoul, South Korea (On-Site)
7 Months ago
Scale AI - Machine Learning Engineer, GenAI Applied ML

Scale AI

San Francisco, California, United States (On-Site)
2 Months ago
bytedance - Research Scientist, Cloud & AI Computing - DPU/GPU/CPU

bytedance

San Jose, California, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

HAVEN, A NEW MONTREAL-BASED PLAYSTATION GAME DEVELOPMENT STUDIO WORKING ON AN ORIGINAL, NEW IP FOR PLAYSTATION.

Montreal, Quebec, Canada (On-Site)

Montreal, Quebec, Canada (On-Site)

Montreal, Quebec, Canada (Hybrid)

Montreal, Quebec, Canada (On-Site)

Montreal, Quebec, Canada (On-Site)

Montreal, Quebec, Canada (On-Site)

Montreal, Quebec, Canada (On-Site)

View All Jobs

Get notified when new jobs are added by Haven Studios Inc

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug