Senior User Researcher

You will focus on conducting generative and evaluative research centered around Avatar creation and identity journeys and personalisation in marketplace purchases. You will help answer questions around how we make beloved avatars that drive connections. You will research how to make it easier for users to create a great avatar while discovering primary elements and attributes of consideration in order to optimize the user experience.

You Will:

• Deeply understand the user experiences for a diverse global audience through seamless cross-product journeys, engaging learning experiences, and delightful interactions that align with our mission.
• Manage end-to-end research projects with an ability to translate abstract ideas into viable product feature recommendations.
• Conduct foundational research to understand and improve the creation and use of Avatar for expression and gameplay
• Work with Design and Product partners to inform feature roadmaps and contribute to the product vision.
• Work with Product and Engineering partners to facilitate research discussions, and give concise feedback on planning and product direction.
• Work in close collaboration with cross-functional stakeholders to evolve research processes and foster a culture of inclusion, collaboration and innovation.
• Have opportunities to present your work to Product Group leadership.
• Report Creator Group Research Lead

You Have:

• 4+ years of professional career experience as a UX or product researcher.
• A Bachelor's, Master's or PhD in HCI, psychology, marketing research, sociology, anthropology, or other social science field with an emphasis on research, or equivalent work experience.
• Knowledge about a variety of research methods. Is comfortable with both qualitative and quantitative methodology and can identify the correct methodology for the question at hand. Preferably has experience using software vendors like Qualtrics, database analysis with SQL and can conduct statistical analyses in SPSS, R or Python.
• Engaged in collaboration and sharing work frequently, inviting feedback from peers and manager or supervisor
• Solutions and a tuned thought process that ensure research will adequately answer questions and even challenge if the questions being asked are the right ones.
• The ability to articulate and research findings clearly through verbal, written, and visual communication.