Senior User Researcher
Job Summary
Job Description
- 4+ years of professional UX or product researcher experience.
- Bachelor's, Master's, or PhD in HCI, psychology, marketing, sociology, anthropology, or related field, or equivalent work experience.
- Knowledge of various research methods (qualitative and quantitative).
- Comfortable with identifying the correct methodology for research questions.
- Engaged in collaboration and sharing work frequently.
- Solutions-oriented with a thought process that ensures adequate answers to research questions.
- Ability to articulate and research findings clearly through verbal, written, and visual communication.
- Experience using software vendors like Qualtrics.
- Database analysis with SQL.
- Statistical analysis in SPSS, R, or Python.
- Equity compensation
- Benefits as described on careers.roblox.com/total-rewards
6 skills required
Job Details
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.
At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.
A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.
You will focus on conducting generative and evaluative research centered around Avatar creation and identity journeys and personalisation in marketplace purchases. You will help answer questions around how we make beloved avatars that drive connections. You will research how to make it easier for users to create a great avatar while discovering primary elements and attributes of consideration in order to optimize the user experience.
You Will:
- Deeply understand the user experiences for a diverse global audience through seamless cross-product journeys, engaging learning experiences, and delightful interactions that align with our mission.
- Manage end-to-end research projects with an ability to translate abstract ideas into viable product feature recommendations.
- Conduct foundational research to understand and improve the creation and use of Avatar for expression and gameplay
- Work with Design and Product partners to inform feature roadmaps and contribute to the product vision.
- Work with Product and Engineering partners to facilitate research discussions, and give concise feedback on planning and product direction.
- Work in close collaboration with cross-functional stakeholders to evolve research processes and foster a culture of inclusion, collaboration and innovation.
- Have opportunities to present your work to Product Group leadership.
- Report Creator Group Research Lead
You Have:
- 4+ years of professional career experience as a UX or product researcher.
- A Bachelor's, Master's or PhD in HCI, psychology, marketing research, sociology, anthropology, or other social science field with an emphasis on research, or equivalent work experience.
- Knowledge about a variety of research methods. Is comfortable with both qualitative and quantitative methodology and can identify the correct methodology for the question at hand. Preferably has experience using software vendors like Qualtrics, database analysis with SQL and can conduct statistical analyses in SPSS, R or Python.
- Engaged in collaboration and sharing work frequently, inviting feedback from peers and manager or supervisor
- Solutions and a tuned thought process that ensure research will adequately answer questions and even challenge if the questions being asked are the right ones.
- The ability to articulate and research findings clearly through verbal, written, and visual communication.
For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page.
Roles that are based in our San Mateo, CA Headquarters are in-office Tuesday, Wednesday, and Thursday, with optional in-office on Monday and Friday (unless otherwise noted).
Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations for all candidates during the interview process.
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