Service Delivery Operations Associate Manager

Skill required: Financial Planning & Analysis - Financial Planning and Analysis (FP&A)
Designation: Service Delivery Ops Associate Manager
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with our Finance Operations vertical and help us in determining financial outcomes by getting involved and leading team providing planning, forecasting, collecting operational data/reports, conducting analysis and reconciling transaction, preparation of standard & Adhoc management reports for region, country, product, Service type etc., providing standardized/adhoc and insightful level of analyses. • Support Annual Operating Plan & regular forecast exercises • Planning, Creating and managing reporting data and report out from various database systems • Provide professional expertise and direction to other team members and act as the focal point for business units and Technology by participating in key project initiatives. • As required, manage client communication, responding to queries, investigating irregularities and anomalies and provide technical support for daily task. Responsible for Financial planning, reporting, variance analysis, budgeting and forecasting, preparation & analysis of P&L, forecast accuracy & SG&A expense analysis. • Preparation of Working Capital & Cost of Sales reports is to support the business. • Partners with client stakeholders to understand their strategic goals, operational context and activities to explain results with strategic business insights and facts • Use a diverse range of applications and understand the business and technical functionality of each application and its relevance to the business community. • Provide support to all business units across the region/brands, including product understanding, validation, problem/query resolution and coordination of communications. • Uses storytelling principles to convey impactful messages • Reduction of single points of failure and dependency on key individuals
What are we looking for? Extensive use of Financial and Management applications which support financial and Management Information analysis. Build the capabilities of the team to grow the level of competency across technical and business environments in line with strategic information delivery direction. Work with Engagement Partners to align information delivery approach and service levels with business priorities and direction, maximizing the relevance and value of the information service to the achievement of business objectives. In co-operation with other units, ensure processes are in place to assist and educate customers and other teams in understanding the output of applications/models under the control of the area. Problem/Query Resolution
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • May create new solutions, leveraging and, where needed, adapting existing methods and procedures • The person would require understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor • May interact with peers and/or management levels at a client and/or within Accenture • Guidance would be provided when determining methods and procedures on new assignments • Decisions made by you will often impact the team in which they reside • Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts