Service Reliability Engineer I

1 Month ago • 3 Years + • Software Development & Engineering

Job Summary

Job Description

Yahoo is seeking a Service Reliability Engineer I to join the Global Network Infrastructure team. This role focuses on ensuring the availability, performance, scalability, and resiliency of Yahoo's production network environments. You will work on projects of diverse scope and complexity, applying industry-defined networking standards. Responsibilities include resolving complex network infrastructure issues, supporting network uptime and health through monitoring and troubleshooting, and contributing to the design, deployment, scaling, and evolution of production networks. The role involves working across all network OSI layers, scripting and designing automation tools, implementing and supporting network solutions in hybrid data center and public cloud environments, and conducting network capacity management and performance tuning. Collaboration with other engineering teams and mentoring junior staff are also key aspects of this position.
Must have:
  • 3+ years of experience
  • Experience with large-scale global network environments
  • Experience with enterprise LAN/WAN, wireless, authentication, VPN
  • Knowledge of routers, switches, firewalls, VPNs, load-balancers
  • Advanced experience with Juniper, Cisco, Ciena
  • Strong knowledge of TCP/IP, L2/L3 protocols, LAN, WAN, IPv4, IPv6, BGP, OSPF, MPLS, QoS/CoS
  • Strong hands-on knowledge of layer 1 technologies (Fiber Optic, OTDR, WDM)
  • Strong working knowledge of TCP/IP, HTTP, DNS, MPLS-TE, VXLAN/EVPN, Anycast
  • Experience writing automation code (Python, Perl, Javascript)
  • Excellent communication and documentation skills
  • Create SOPs and automate repeatable tasks
Good to have:
  • Experience in a tier 2-3 engineering capacity
  • Support network delivery: design, deployment, scaling, evolution
  • Scripting and designing advanced tools and automations
  • Connecting disparate network architectures
  • Network and application monitoring
  • Implement and support complex network solutions in hybrid environments
  • Conduct network capacity management, performance tuning, troubleshooting
  • Collaborate with architecture, design, tools, and infrastructure teams
  • Participate and drive postmortem discovery
  • Perform hardware and software refreshes
  • Document and update policies and procedures
  • Mentor junior staff members

Job Details

Job Description
Yahoo is a global media and tech company. We reach nearly 900M people around the world, bringing them closer to what they love—from finance and sports, to shopping, gaming and news—with the trusted products, content and tech that fuel their day. For partners, we provide a full-stack platform for businesses to amplify growth and drive more meaningful connections across advertising, search and media.
About the Team
Yahoo’s Global Network Infrastructure team (GNIS) is responsible for the core Network Infrastructure and shared services required to support all Yahoo services globally, including our CDN, Sports, News, Finance and Weather media channels, advertising engines, video and search.
We design and build scalable, high-performance networks, provide long-term storage strategy and automation, manage global name resolution and routing, provide capacity and performance consultation for Yahoo properties, manage Yahoo-wide UNIX distributions & components and connectivity to large scale public cloud providers.
About the Role
Work on projects of diverse scope and complexity while focusing on the availability, performance, scalability and resiliency of Yahoo’s production network environments, as well as the theoretical and practical application of industry defined networking standards.
Skills/Knowledge/Abilities:
  • -3+ years of experience
  • -Experience with large scale global network (production, backbone and corporate) environments.
  • -Experience maintaining enterprise LAN/WAN, wireless, authentication, and VPN infrastructures
  • -Knowledge of current networking systems including routers, switches, firewalls, VPNs, load-balancers and all IP-based protocols
  • -Advanced level experience with Juniper, Cisco and Ciena required
  • -Strong knowledge in TCP/IP, L2/L3 protocols, LAN, Spanning-tree, WAN, Metro, IPv4, IPv6, BGP, ISIS, OSPF, MPLS, QoS/CoS, MACSec
  • -Strong hands on knowledge and experience in layer 1 - Fiber Optic, OTDR, BERT, WDM, ROADM, etc.
  • -Strong working knowledge of all OSI Layers focusing on the network stack - TCP/IP, HTTP, DNS, MPLS-TE, VXLAN/EVPN, and Anycast concepts
  • -Experience writing automation code in at least one of the following: Python, Perl, Javascript, JS/web frameworks and XML+xpath
  • -Excellent communication and written skills, along with network diagramming and network documentation knowledge
  • -Create the SOP’s and automate repeatable operational work
Responsibilities:
  • -Help resolve complex network infrastructure issues in a tier 2-3 engineering capacity.
  • -Support network up-time and health; which is the monitoring, troubleshooting, and maintaining of network hardware and software required to operate complex production networks
  • -Support network delivery; which is the design, deployment, scaling, and evolution of complex production networks.
  • -Work at each tier of the network OSI model, scripting and designing advanced tools and automations to support the deployment and operation of the network, connecting disparate network architectures using multiple routing protocols, and network and application monitoring.
  • -Apply knowledge of IP routing protocols including BGP, IS-IS, OSPF, IP Multicast, MPLS, etc.
  • -Implement and support complex network solutions in a hybrid O&O datacenter and public cloud environment
  • -Conduct network capacity management, performance tuning, and troubleshooting.
  • -Collaborate with architecture, design, tools, and infrastructure teams to develop sound automation solutions
  • -Participate and drive postmortem discovery to help troubleshoot design issues and find practical solutions to address barriers, enabling forward movement in the evolution of the network.
  • -Perform hardware and software refreshes
  • -Document and update policies and procedures
  • -Mentor junior staff members on day-to-day operations, analytic skills, and network technologies

Important notes for your attention

Applications: 

All applicants must apply for Yahoo openings direct with Yahoo.  We do not authorize any external agencies in India to handle candidates’ applications.   No agency nor individual may charge candidates for any efforts they make on an applicant’s behalf in the hiring process.  

Our internal recruiters will reach out to you directly to discuss the next steps if we determine that the role is a good fit for you.  Selected candidates will go through formal interviews and assessments arranged by Yahoo direct.  

Offer Distributions: 

Our electronic offer letter and documents will be issued through our system for e-signatures, not via individual emails.

Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call +1.866.772.3182. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.

Yahoo has a high degree of flexibility around employee location and hybrid working. In fact, our flexible-hybrid approach to work is one of the things our employees rave about. Most roles don’t require specific regular patterns of in-person office attendance. If you join Yahoo, you may be asked to attend (or travel to attend) on-site work sessions, team-building, or other in-person events. When these occur, you’ll be given notice to make arrangements. 

If you’re curious about how this factors into this role, please discuss with the recruiter.

Currently work for Yahoo? Please apply on our internal career site.

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About The Company

Yahoo serves as a trusted guide for hundreds of millions of people globally, helping them achieve their goals online through our portfolio of iconic products. For advertisers, Yahoo Advertising offers omnichannel solutions and powerful data to engage with our brands and deliver results.
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