Software Engineer, Safety

About the role

We’re looking for a talented and creative Software Engineer to join our Safety Engineering team at Character.AI! In this role, you’ll work closely with our Trust & Safety, Legal, and Product teams to design and build tooling and product features that help ensure a safe, positive experience for our users. You’ll play a key role in shaping innovative solutions to the unique Trust & Safety challenges that come with human-to-AI interaction—bringing your technical expertise to the table as we define industry best practices in this emerging space.

What you'll do

• Design and develop intuitive UIs and dashboards for content moderation and Trust & Safety workflows, tailored specifically for an AI-driven platform. Continuously improve UX as new product lines and data streams emerge.

• Collaborate with the Trust & Safety team to understand moderation workflows and build tools that empower their decision-making. Help evaluate and integrate third-party solutions when needed.

• Work with engineers and Trust & Safety stakeholders to design interfaces and interaction models that incorporate AI-assisted moderation, ensuring smooth human-AI collaboration.

• Create frontend systems that visualize feedback loops between moderation actions and AI training. Ensure that data insights are clearly surfaced to support safe and positive user experiences across the platform.
  

Who you are

• 5+ years of experience as a Front-End or Full-Stack Software Engineer with a strong focus on user experience and design

• Deep understanding of Typescript, CSS, React, React Native,  HTML, and modern front end design patterns and best practices.

• Demonstrated experience with building features and experiences for consumer products

• Passionate about the pixels, an exceptional eye for detail, and a focus on craft and polish

• Proven ability to work in a fast-paced development environment and deliver timely results.

• Excellent communication and interpersonal skills
  

You will be a great fit if:

• You care deeply about Trust & Safety and see it as a value-add to the business 

• You enjoy working cross-functionally across different teams (e.g. Legal and Product) and balancing privacy, safety, and product needs

• You are proactive and have a “get things done” mindset.

About Character.AI

Character.AI empowers people to connect, learn and tell stories through interactive entertainment. Over 20 million people visit Character.AI every month, using our technology to supercharge their creativity and imagination. Our platform lets users engage with tens of millions of characters, enjoy unlimited conversations, and embark on infinite adventures.

In just two years, we achieved unicorn status and were honored as Google Play's AI App of the Year—a testament to our innovative technology and visionary approach.

Join us and be a part of establishing this new entertainment paradigm while shaping the future of Consumer AI!

At Character, we value diversity and welcome applicants from all backgrounds. As an equal opportunity employer, we firmly uphold a non-discrimination policy based on race, religion, national origin, gender, sexual orientation, age, veteran status, or disability. Your unique perspectives are vital to our success.

Compensation Range: $150K - $300K