Software Engineering SMTS

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Role

We are seeking a talented Member of Technical Staff specializing in Agent development to join our brand new dynamic team. As a key member of our engineering organization, you will play a crucial role in advancing the frontier of autonomous agent systems. We will be working on moonshot agent related agent projects changing the future of work.

Our mission will be to build sophisticated agents capable of navigating complex software environments, orchestrating multi-agent workflows, and making intelligent decisions to solve real-world problems autonomously.

Responsibilities

• Research and develop autonomous browsing agents that can intelligently navigate and interact with complex software applications
• Design and implement multi-agent orchestration systems that coordinate multiple specialized agents to accomplish complex workflows
• Build advanced agent planning and decision-making capabilities, enabling agents to reason about tasks, decompose problems, and execute strategies effectively
• Conduct cutting-edge research and development in agentic systems, exploring novel approaches to agent architecture, coordination, and capability enhancement
• Utilize advanced techniques including prompt engineering, tool-use, multi-modal processing, and reinforcement learning approaches
• Contribute to scalable system architecture that supports complex agent interactions and real-time decision making
• Create challenging benchmarks and evaluation tasks that push the boundaries of autonomous agent capabilities
• Collaborate with cross-functional teams to integrate agent systems into broader product ecosystems

Requirements

• Strong software engineering fundamentals with experience building web applications or automation systems
• Experience with browser automation, API integration, or workflow orchestration tools
• Proficiency in Python
• Some exposure to ML/AI concepts is beneficial but not required
• Interest in building complex, autonomous software systems
• Demonstrated ability to work on ambiguous problems and learn new technologies quickly

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.