Software Engineering SMTS

Salesforce is seeking an experienced and hands-on Software Engineer (SMTS) to join their team. This role focuses on building and scaling the next generation of infrastructure management services and operation solutions. The engineer will deliver multi-substrate infrastructure automation tools, frameworks, workflows, and validation platforms, applying AI tools to help Salesforce scale its infrastructure. The position involves collaborating across teams, designing and delivering automation for vulnerability detection and remediation, and leveraging AI/ML for intelligent data analysis and predictive security.

Must Have

• Collaborate with talented engineers, security specialists, and operations teams.
• Develop advanced, scalable automation to detect, prioritize, and remediate vulnerabilities.
• Leverage AI/ML models for intelligent data analysis, anomaly detection, and predictive security.
• Seamlessly connect and orchestrate platforms like Tenable, CrowdStrike, and other vendor agents.
• Strengthen Salesforce’s defenses and safeguard customer trust.
• Be a great team player.
• Strong knowledge of Artificial Intelligence (AI) and Machine Learning (ML).
• Experience in automation.
• Proficiency in programming languages like Python, Go, or similar.
• Ability to connect different computer tools using APIs.
• Knowledge of cloud computer systems like AWS, GCP, or Azure.
• Familiarity with Test-Driven Development, Code review, all phases of SDLC and CI/CD Pipelines.

Good to Have

• Experience in finding and fixing computer vulnerabilities.
• Knowledge about different kinds of computer security tools.
• Curiosity and willingness to learn new things.
• Master’s degree in Computer Science, Engineering, or related field with three years of experience, OR Bachelor’s degree in Computer Science, Engineering, or related field with five years of progressively responsible experience.

Perks & Benefits

• Benefits and resources to support work-life balance.
• AI agents to accelerate impact.
• Time off programs.
• Medical, dental, vision, mental health support.
• Paid parental leave.
• Life and disability insurance.
• 401(k).
• Employee stock purchasing program.

We're looking for an experienced and hands-on software engineer to join our team to build and scale the next generation of infrastructure management service and operation solutions. Your charter will be to deliver multi substrate infrastructure automation tools, frameworks, workflows, and validation platforms, applying AI tools, that help Salesforce scale infrastructure.

Responsibilities

• Collaborate Across Teams: Partner with talented engineers, security specialists, and operations teams to solve complex challenges and build resilient solutions.
• Design and Deliver Automation: Develop advanced, scalable automation to detect, prioritize, and remediate vulnerabilities—turning manual processes into efficient, self-operating systems.
• Apply AI and Machine Learning: Leverage AI/ML models for intelligent data analysis, anomaly detection, and predictive security, accelerating our ability to identify and mitigate threats.
• Integrate Security Tooling: Seamlessly connect and orchestrate platforms like Tenable, CrowdStrike, and other vendor agents to enable unified, autonomous operations.
• Expand Your Expertise: Gain deep knowledge of large-scale cloud infrastructure, security tooling, and modern vulnerability management practices while staying ahead of emerging technologies.
• Impact at Scale: Your contributions will directly strengthen Salesforce’s defenses and safeguard our customers’ trust against evolving cyber threats.

Required Qualifications

• You are a great team player and like to work with others.
• You know a lot about Artificial Intelligence (AI) and Machine Learning (ML).
• You have experience making computer programs that do things by themselves (automation).
• You are good at computer languages like Python, Go, or similar ones.
• You can connect different computer tools together using something called APIs.
• You know about cloud computer systems like AWS, GCP, or Azure.
• You know Test-Driven Development, Code review and all phases of SDLC and CI/CD Pipelines

Preferred Qualifications

• It would be great if you have worked on finding and fixing computer vulnerabilities before.
• It's a plus if you know about different kinds of computer security tools.
• Being curious and wanting to learn new things is always a good trait!
• Master’s degree in Computer Science, Engineering (any field), or related field of study, and three (3) years of experience in job offered or in any occupation in a related field OR Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or related field of study, and five (5) years of progressively responsible experience in job offered or in any occupation in a related field.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $172,000 to $236,500.