Software Engineering SMTS

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce is transforming the way prospects, customers, and Trailblazers interact with the company on the web. We are unifying the digital experience of online visitors across corporate brand websites and our Trailblazer ecosystem on a shared digital platform. The result will be dynamic and personalized based on a visitor's role, industry, and location. It will also be a showcase of Salesforce products.

Role Scope

The Full Stack Software Engineer role would be part of Salesforce’s Digital Marketing Technology group which focus

building experiences and platform services for our corporate websites.

The focus also would to drive innovation of our digital experiences globally, leveraging best-in-class technology and systems.

This role encompasses architecture, design, implementation, and testing to ensure we build products right and release them with high quality. You will be working with a group of world-class engineers to build the breakthrough features our customers will love, adopt and use while keeping our trusted platform stable and scalable.

The successful candidate will have:

• Deep and proven experience within the marketing technologies domain, with focus on areas like content management, classification and taxonomy, Customer Identity experiences
• Track record of delivering transformative solutions across complex platform ecosystems.

Key Responsibilities:

• Design, build, and maintain APIs and services that are consumed by www.salesforce.com

as well as other website experiences on the Salesforce digital platform

• Design, implement, test, and deliver scalable, extensible, maintainable and observable services
• Operate effectively in an Agile and DevOps environment where engineers are expected to be able to design and execute the necessary work to ensure quality in their code as well as other engineers'
• Work closely with a team of engineers, product managers, and architects to build new features our internal customers will adopt while keeping our trusted platform stable and scalable
• Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics

Qualifications

• 6+ years of hands-on experience in designing, building, scaling, and maintaining production services
• Proficient in modern software architectural principles and patterns (Domain-driven design, REST, GraphQL etc)
• Experience delivering distributed systems and high-scale microservices on AWS
• Experience with serverless architecture (AWS components like Lambda , API Gateway, DynamoDB , AppSync, OpenSearch, ElastiCache etc)
• Experience developing front-end and back-end software, preferably including JavaScript or TypeScript and runtimes, including Node.js.
• Experience working with authentication and authorization protocols/frameworks (OpenID Connect, OAuth, SAML etc.)
• Experience in working with AI models and integration with LLM gateways
• Experience in test-driven development and testing frameworks (Jest, Playwright, and other related test frameworks a plus).
• Experience in Service orchestration using tools like Terraform (preferred)
• Strong verbal and written communication skills

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $157,600 to $216,700.