Software Developer Engineer – AI & Automation

Hi, I'm Rita Dias, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

We are seeking a Software Developer with experience in Artificial Intelligence, automation engineering, and cross-platform API integration to design and deliver intelligent solutions. This role involves building scalable AI-driven applications, automating workflows, and seamlessly connecting diverse systems and platforms to drive operational efficiency and innovation.

What you will be doing:

• Design, develop, and deploy AI-powered applications leveraging AWS Bedrock and other AWS/Azure AI/ML services.
• Build automation scripts, workflows, and orchestration pipelines to streamline business processes across multiple platforms.
• Design, optimize, and manage RESTful APIs connecting cloud services, enterprise systems, and third-party platforms.
• Integrate solutions across on-premises, cloud, SaaS, and legacy environments.
• Create robust pipelines for training, inference, and analytics using AWS/Azure services such as ADO Pipelines, Lambda, Step Functions, and S3.
• Optimize AI Agents and APIs for speed, security, and high availability in distributed environments.
• Implement logging, monitoring, and automated testing for AI Agents, APIs, and workflows.

You should have:

• Bachelor’s or master’s degree in computer science, Software Engineering, Artificial Intelligence, or related field.
• Proficiency in Python and at least one additional programming language (Java, JavaScript/Node.js, Go, C#, etc.).
• Hands-on experience with cloud platforms and knowledge with AWS Bedrock and AWS AI/ML ecosystem (SageMaker, Lambda, Step Functions, API Gateway, DynamoDB, S3).
• Proven experience with automation scripting (Python, Bash, PowerShell) and orchestration frameworks.
• Strong API integration skills (REST) with experience in authentication, authorization, and API performance optimization.
• Familiarity with multi-cloud and hybrid cloud architecture.
• Adaptability in rapidly evolving AI and automation landscapes.
• Good English communication skills and ability to work across teams including cloud, compute platform, security, DevOps, and support.

CSGer Perks & Benefits

• Work from Home, in-office, or hybrid
• Employee Belonging Groups
• Healthcare: Dental, Medical, and Vision
• Paid Vacation, Volunteer, and Holiday Time Off
• And so much more!

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.