Software Engineering SMTS - Developer Productivity Platform

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

This role requires onsite presence in either the Bellevue or San Francisco office.

As a Software Engineer on the Developer Productivity Platform Team, you will be responsible for designing, developing, and maintaining tools and infrastructure that streamline the software development process within our organization. You will collaborate closely with cross-functional teams of engineers, QA professionals, and DevOps experts to ensure the smooth and efficient operation of our development pipeline.

The ideal candidate will be a self-starter who can act independently and represent operations core values across the organization.

Responsibilities

• Design and Develop Developer Tools: Create innovative tools, libraries, and services that enhance the productivity of our software development teams. This includes but is not limited to CI/CD pipelines, code review automation, and developer-centric dashboards.
• Maintain and Optimize Infrastructure: Continuously improve and maintain the infrastructure supporting the development environment, ensuring high availability, scalability, and reliability.
• Collaborate with Teams: Work closely with software engineers, quality assurance teams, and DevOps specialists to understand their needs and pain points, and provide solutions that make their work more efficient.
• Automation: Implement automation scripts and workflows to reduce manual, repetitive tasks, and increase the efficiency of development processes.
• Monitoring and Troubleshooting: Monitor the effectiveness and performance of the developer productivity tools and proactively identify and resolve issues. Participate in on-call rotations as needed.
• Documentation: Create clear and comprehensive documentation for tools and processes to assist other team members in using and maintaining them.
• Stay Current: Keep up-to-date with industry trends and best practices in software development, DevOps, and developer productivity to propose and implement relevant improvements.

Required Qualifications

• A related technical degree required.
• 5+ years of experience as a Software Engineer with a focus on software infrastructure, developer productivity, automation, or tooling.
• Strong programming skills in languages such as Python, Java, Go, or Ruby.
• Proficiency in version control systems (e.g., Git).
• Excellent problem-solving and debugging skills.
• Strong communication and collaboration skills.
• Ability to work in a fast-paced, agile development environment.

Preferred Experience:

• Experience in building developer tools that improve developer velocity, code quality, and code health (e.g., compilers, automated releases, code design and testing, test automation frameworks)
• Experience with CI/CD tools like Jenkins, Travis CI, or CircleCI.
• Familiarity with containerization technologies (e.g., Docker, Kubernetes).
• Knowledge of infrastructure as code (e.g., Terraform) is a plus.

Benefits & Perks

Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Salesforce Information

Check out our Salesforce Engineering Site.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $157,600 to $216,700.

For California-based roles, the base salary hiring range for this position is $172,000 to $236,500.