Software Quality Assurance Engineer

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

About Us: Our Quality Verification and Standards (QVS) team is an important part of our development process, consistently delivering actionable insights that support our game teams to optimize software performance and elevate gameplay.

Who do we work with? You will work closely with the EA SPORTS FC

Building on an incredible 30-year foundation, we’re redefining football with EA SPORTS FC - a genre-leading ecosystem of interactive experiences, bringing a global community of football fans closer to The World's Game. Together, we’re taking the largest football club in the world to new heights – and this is just the beginning!

With more opportunity than ever to innovate and create new, authentic experiences that bring joy, inclusivity, and immersion to fans everywhere, we invite you to join us as we pioneer the future of football with EA SPORTS FC, and welcome everyone to the club!

About the Role: The Software Quality Assurance Engineer position will require you to improve the existing test methodology identifying new capabilities. You will oversee the entire quality plan for FC football game titles and will report to the QV Development Director and partner directly with the Producer and/or other Designers to establish quality standards and provide both quantitative and qualitative feedback on new features.

Your Responsibilities

• Quality Strategy and Test Planning
• Leverage testing skills and methodologies to systematically test the product and share results
• Design, develop, and lead quality strategies for owned features
• Implement pre-integration build verification and reporting processes
• Research and propose solutions for increasing test coverage efficiency
• Identify risks and plan testing for releases
• Document reproduction steps, gather test data, and assist in debugging
• Quality and Data Analysis
• Compile data from multiple sources into cohesive summaries to communicate status and risk
• Use different testing methodologies and analyze feature sets for automation opportunities (Risk-based Testing, Data/AI-driven testing and more)
• Monitor game builds and follow up on fixes to ensure quality goals are met
• Perform design testing reviews, ensuring the design is captured and identifying bugs and user concerns before they make it into software.
• Use development tools to guide issue identification upstream and promote defect prevention.
• Collaboration and Communication
• Communicate status and risk through cohesive summaries
• Serve as the communication bridge between development partners and QA teams
• Provide technical, quantitative, and qualitative feedback
• Represent the QA perspective effectively in meetings, ensuring quality standards are prioritized.
• Mentorship and Team Support
• Lead improvements and knowledge sharing across teams
• Promote professional growth within the QA team
• Mentor and support team members in implementing quality strategies

Our Requirements

• Experience and Knowledge
• Experience in software development, quality assurance, or game design
• Familiarity with automated testing and common automation tool sets
• Experience with defect and task tracking tools (e.g., JIRA, TestRail)
• Project Management for planning and execution of test strategy and tasks using Scrum/Agile process
• Knowledge of Agile/Scrum software/game development
• Skills and Abilities
• Understand concepts of defect prevention and containment
• Excellent collaboration and communication skills
• Experience with Grey/White box testing in development environments
• Translate project metrics into data-driven decisions and strategies
• Passion for creating high-quality player experiences