Software Quality Engineering PMTS

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Principal Engineer helps to build the technological vision, drives technology strategy and influences business partners and technology leaders on strategic direction in general. They work with engineering leaders and other software Principal Engineers on the definition and delivery of highly scalable and secure SaaS solutions. This position does not only require excellent technical skills, but outstanding analytical, leadership and influencing skills paired with great business insight. It is a multi-functional leadership role that requires alignment building and communication with all engineering organizations

As a member on the Salesforce Engineering Team in the Quality Organization, you will use agile methodologies to plan, coordinate, and lead customer engagements that result in automated tests and input to product teams. As a critical thinker with a natural curiosity to learn our customers’ business, you will use your analytical skills to extract user scenarios from conversations and data and then translate your findings into automate-able test plans which either you or a member of the team will automate. A successful team member should have a strong quality mindset and will ensure our customers receive high quality deliverables. You will be responsible for constantly finding opportunities to share information and collaborate with others for the benefit of our customers, partners, and each other.

Responsibilities:

• Accountable for defining and driving software architecture and enterprise capabilities (scalability, fault tolerance, extensibility, maintainability, etc.)
• Design sophisticated software systems for high-end solutions independently
• Determines overall architectural principles, frameworks, and standards
• Works in a consultative fashion with other organizations such as security and operations
• Provide leadership to engineers, QE and product partners
• Drives research, case studies, and prototypes on groundbreaking technologies and how they can be demonstrated
• Leads all aspects of software architecture within the scope of assigned systems
• Analyzes and provides feedback on product strategy
• Works with other Principal Engineers, principal architects, and CTOs to craft the architectural vision and roadmap for the organization.
• Drives long-term design strategies that span multiple sophisticated projects, deliver technical reports and performance presentations to customers and at industry events
• Actively communicates, encourages and motivates all levels of staff
• Provides (informal) mentor to team members to support their understanding of the architecture and aid in their technical development.Independently designs and delivers automaton and automation framework for Mobile and Desktop products with a quality mindset
• Provides oversight through code and design reviews for features delivered by other developers within their scrum team
• Master the Salesforce development process, culture and code base, in order to improve it
• Analysis and Design: Participate in a Test Design Review Board for integration test plans within and across clouds with focus on functional, business, complex scenarios, high impact projects, usability, and accessibility
• Master clouds requirements (e.g. underlying tech stack, business usage, implementation)
• Create end-to-end, cross cloud-impacting, integration automation (API and UI) with complex orgs
• Interface with customers to understand real life usage, build test cases
• Execute Testing with complex org setup, varied data shapes
• Organize and drive cross product testing while advocating for customer enhancements
• Monitor product and/or feature-level quality health metrics (testability, test health, test coverage, etc)
• Works closely with senior developers, PM, and UX to ensure their features are delivered to meet business and quality requirements
• Troubleshoot production issues
• You are providing leadership and coaching to others on your scrum teams, as well as providing mentoring to others who may be on other scrum teams

Requirements:

• Mastery of multiple programming languages and platforms:

Platforms: GIT, GIT hub and Lightning.

Languages: Java, Python, Apex, Perl and Go)

• 15+ years of software development experience
• Ability to independently craft and deliver large sophisticated projects
• Ability to provide (informal) mentorship to team members to support their understanding of the architecture and aid in their technical development
• Experience with Agile development methodology (e.g., Scrum)
• Expert experience with industry quality & usability practices
• In-depth experience with AI tools and LLM
• Expert experience in writing functional and End-to-End automation (UI/API)
• Expert experience in creating and architecting automation frameworks, productivity tools, and CI/CD pipelines
• Ability to work with other Principal Engineers, principal architects, and Chief Technology Officers to craft the architectural vision and roadmap for the organization
• Develops technical performance architecture that solves most complex performance issues
• Ability to drive long-term design strategies that span multiple complex projects, deliver technical reports and performance presentations to customers and at industry events
• Ability to build an environment for clear and open discussion of all issues You involve the right people, from your team and others, to resolve critical issues
• Experience in short release cycles, and the full software lifecycle. Some roles require experience with a product that was released for public consumption across multiple releases
• Excellent written and verbal communication skills
• A related technical degree required

Benefits & Perks

Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Salesforce Information

Check out our Salesforce Engineering Site.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $211,500 to $306,600.

For California-based roles, the base salary hiring range for this position is $230,800 to $334,600.