Accenture is seeking a Solution Architecture Manager to join their Technology for Operations team. This role involves acting as a trusted advisor and partner, providing innovative and secure technologies to help clients build intelligent operating models and drive exceptional results. The team collaborates with sales, offering, and delivery teams to identify and build solutions. Key responsibilities include demonstrating expertise in ServiceNow's Advanced Workflows, Service Catalog, SLAs, and workflow customization. The role also requires identifying and assessing complex problems, creating solutions through in-depth evaluation of variable factors, and adhering to strategic direction. The individual will work independently on new assignments, with decisions significantly impacting their area of responsibility. This position may involve managing teams and working in rotational shifts.
Good To Have:- ServiceNow Scripted Workflow Activities
- ServiceNow Service Catalog
- ServiceNow SLAs
- ServiceNow Troubleshooting Workflows
- Customizing workflow activities
Must Have:- ServiceNow Portal Development
- ServiceNow Tools Administration
- SAP SuccessFactors
- Adaptable and flexible
- Ability to perform under pressure
- Problem-solving skills
- Detail orientation
- Ability to establish strong client relationships
- ServiceNow Advanced Workflows expertise