Solution Consultant / Solution Consultant (Presales), Japan

Zuora is a leading SaaS vendor in the subscription economy, globally supporting customers in transforming their business models. In 2018, we listed on the New York Stock Exchange and operate businesses in major global cities, centered around our Silicon Valley headquarters in the United States. At Zuora, over 1,000 employees work in a free and innovative environment.

Zuora Japan is one of Zuora's four regions, established in Tokyo in 2015. Our mission is to "support subscriptionization and contribute to strengthening the competitiveness of domestic companies," and we support companies in a wide range of fields, including major SaaS vendors, manufacturing, high-tech, media, utilities, and finance.

About the Solution Consultant / Solution Consultant Position

This position reports to the Solution Consultant Manager for the Japan Region.

Your mission is to collaborate with Enterprise Account Executives to solve business challenges and drive transformation. We are recruiting Solution Consultants (Presales) who are highly collaborative and can contribute to team results to capture a $40 billion (6 trillion yen) market opportunity. This position involves frequent communication with C-level executives and business divisions, offering opportunities to deepen business understanding and experience.

Job Content

• Become a key strategic partner to the Enterprise Account Executive team and help achieve the team's quarterly sales targets.
• Consult with customers considering a transition to the subscription economy and provide expert technical problem-solving support.
• Conduct product demonstrations and technical presentations to C-level executives, executive officers, and directors, clearly explaining how the Zuora platform can ensure their business success.
• Create end-to-end, concrete demonstrations aligned with customer strategic goals.
• Demonstrate technical superiority by differentiating Zuora from competitors and mitigate any concerns that might hinder sales.
• Collaborate with Solution Architects to approach the overall design.
• Support sales and marketing at field events with product demonstrations and technical expertise.
• Respond to technical elements of RFI/RFP.
• Travel within the sales region.

Application Requirements

• 3+ years of SaaS presales / sales engineer work experience.
• A proactive attitude to learn and become an expert in the entire quote-to-cash cycle for enterprises across all sales channels in the subscription economy.
• Excellent presentation skills and the ability to lead discussions for small to large groups within an organization.
• Extensive experience in value selling in business, and proficiency in SaaS and cloud technologies.
• General understanding of APIs, cloud architecture, and various coding languages (e.g., php, python, JavaScript).
• Native-level Japanese.

Desired Skills and Experience

• Understanding of subscription business models.
• Practical experience with standard cloud platforms (e.g., Salesforce, Hubspot, Kintone, Adobe Marketing Cloud, ServiceNow, SAP, Oracle, Microsoft Dynamics, AWS, GCP, Azure, CDP, etc.).
• Bachelor's degree in Engineering/Computer Science or a related technical field.
• Business-level English (reading and writing).

About Zuora

Zuora provides a platform that helps businesses in all industries increase revenue in the subscription business. We support business model transformation from traditional product sales models to subscription-based business models (recurring revenue models), enabling new customer acquisition, strengthening upsells and cross-sells to existing customers, reducing churn rates to increase revenue, and improving operational efficiency. Furthermore, we provide an end-to-end service for subscription business pricing, quoting, web sales, contract management, billing and collection, revenue recognition, reporting, and analysis, which cannot be handled by traditional ERP, CRM, or sales management systems.

Zuora serves over 1,000 companies worldwide, including Sony, Seiko Epson, Ricoh, Toyota, Mainichi Shimbun, Asahi Shimbun, Siemens, Ford, DAZN, Box, freee, TeamSpirit, and Zoom. Headquartered in Silicon Valley, we have offices in Atlanta, Boston, London, Paris, Munich, Beijing, Sydney, Chennai, and Tokyo. For more details on Zuora's platform, please visit our website .

At Zuora, we have a culture where every employee thinks and acts like a CEO. We call our employees "ZEOs." As experts in the entire quote-to-cash cycle for enterprises across all sales channels, why not join us in challenging how Zuora can impact large global companies and succeed in the subscription economy?