Solution Engineering Leader

2 Months ago • 5 Years + • Software Development & Engineering

Job Summary

Job Description

The Solution Engineering Leader will collaborate with Account Executives to create, manage, and execute account plans, lead key technical initiatives, and develop solution plans aligned with objectives. They will validate software, hardware, and service pricing, engage Professional Services, and monitor market and competitor activities. This role involves internal reporting on opportunity status, presenting at customer meetings, influencing customer decisions on product offerings, and acting as a technical advisor to customers. The leader will also influence product development based on gathered intelligence.
Must have:
  • 5+ years of experience in pre-sales/customer-facing roles
  • 3+ years of experience in the Retail or Restaurant industry
  • 3+ years managing a team of pre-sales professionals
  • Experience selling software/hardware in an IT ecosystem
  • Experience in cloud/hybrid cloud pre-sales or consulting
  • Excellent oral and written communication skills
Good to have:
  • Self-motivated and team player
  • Able to achieve organizational objectives
  • Results-oriented with a positive outlook
  • Focus on high quality and business profit
  • Adaptable to change in a fast-moving environment

Job Details


【日本NCRコマース株式会社 概要】


日本NCRコマースは、小売、レストラン、デジタルバンキングのお客様をテクノロジーの力でご支援するグローバル サービス プロバイダーです。日本NCRコマースの提供する包括的なプラットフォーム主導のSaaS及びサービス機能により、流通・金融業界の顧客体験の変革を実現します。
NCR Voyix(NYSE: VYX)のグループカンパニーとして、世界約35か国、約16,000人の従業員とともに戦略的な洞察力、エンドツーエンドのサポートでデジタルトランスフォーメーションを推進します。
※NCR Voyixは NCR Voyix Corporationの米国および他の各国における商標または登録商標です

Key Areas of Responsibility include:  

  • Jointly create, manage and execute account plans side by side with the Account Executives, by taking lead on key technical initiatives, be introduced to key technical stakeholders in each account, and create a solution plan according to initiatives and objectives 
  • Validate software, hardware and services pricing and margins based on the scope of work. 
  • Engage Professional Services in opportunities after forming a clear solution plan. 
  • Monitor and report on market and competitor’s activities
  • Communicate and report internally on opportunity status and plan ahead using appropriate methods to facilitate the development of profitable business and sustainable relationships.
  • Attend and present at customer meetings and internal sessions with other company functions, as necessary.
  • Influence buyers on product offering new / improved products / innovation within the industry 
  • Focus on upselling while acting as a technical advisor to customers within remit.
  • Influence product development and enhancements using gathered intelligence to enhance internal practices and processes, achieving genuine sales development.

BASIC QUALIFICATIONS  

  • Bachelor’s degree in Computer Science or Engineering preferred
  • 5+ years of experience in pre-sales/customer-facing/technical roles  
  • 3+ years of experience in the Retail or Restaurant (preferred) industry 
  • 3+ years managing a team of pre-sales, product management, or sales professionals
  • Previous customer-facing experience selling software, hardware and services as part of a larger enterprise IT ecosystem
  • Experience in pre-sales, product management, sales or consulting in the areas of cloud, hybrid cloud and/or virtualized workloads
  • Working with large restaurant brands as a service, hardware, software provider or consultant. 
  • Excellent oral, written communication and presentation skills 

PREFERRED QUALIFICATIONS   

  • Self-motivated & self-driven motivated passion for the industry and products
  • “Make it happen” team player 
  • Able to achieve organizational objectives through effective planning, punctuality, organizational, coordination, decision making, and time management skills
  • Results-orientated with a positive outlook
  • Clear focus on high quality and business profit
  • Reliable, tolerant and determined
  • Adaptable to change in a fast moving environment
  • Travel up to 50% when needed

主な職務内容:

  • アカウントエグゼクティブと連携し、アカウントプランを共同で作成・管理・実行。主要な技術イニシアチブをリードし、各アカウントの技術関係者と連携して、目標に沿ったソリューションプランを策定。
  • ソフトウェア、ハードウェア、サービスの価格およびマージンを業務範囲に基づいて検証。
  • 明確なソリューションプランを策定後、プロフェッショナルサービス部門と連携。
  • 市場および競合他社の動向を監視・報告。
  • 社内向けに案件の進捗状況を報告し、適切な方法で将来の計画を立て、収益性の高いビジネスと持続可能な関係の構築を促進。
  • 必要に応じて、顧客とのミーティングや社内セッションに出席・プレゼンテーションを実施。
  • 業界の新製品・改善製品・イノベーションを通じて、顧客の購買意欲に影響を与える。
  • 技術アドバイザーとして顧客に対応しながら、アップセルを推進。
  • 収集した情報を活用して製品開発や改善に影響を与え、社内プロセスを最適化し、実質的な営業成長を実現。

必須資格:

  • コンピュータサイエンスまたはエンジニアリングの学士号(推奨)
  • プリセールス、顧客対応、技術職での5年以上の経験
  • 小売業または飲食業界での3年以上の経験(推奨)
  • プリセールス、プロダクトマネジメント、営業チームのマネジメント経験(3年以上)
  • ソフトウェア、ハードウェア、サービスを含むエンタープライズITエコシステムでの営業経験
  • クラウド、ハイブリッドクラウド、仮想化ワークロードに関するプリセールス、プロダクトマネジメント、営業、またはコンサルティング経験
  • 大手飲食ブランドとのサービス、ハードウェア、ソフトウェア提供またはコンサルティング経験
  • 優れた口頭・書面でのコミュニケーション能力およびプレゼンテーションスキル

歓迎資格:

  • 自発的かつ業界や製品への情熱を持つ方
  • 「やり遂げる」チームプレイヤー
  • 計画性、時間管理、意思決定、調整能力に優れ、組織目標を達成できる方
  • 結果志向で前向きな姿勢を持つ方
  • 高品質とビジネス利益に対する明確な意識
  • 信頼性があり、柔軟性と粘り強さを持つ方
  • 変化の速い環境に適応できる方
  • 必要に応じて最大50%の出張が可能な方


EEOステートメント

私たちの共通の価値観に統合されているのは、NCRの多様性への取り組みです。 NCRは、すべての人々が公正に扱われ、個性があると認められ、業績に基づいて推進され、最大限の可能性に達するよう努力することを奨励される、グローバルに包括的な企業であることを約束します。私たちはすべての人々の違いを理解し、尊重することを信じています。 NCRは、性別、年齢、人種、肌の色、信条、宗教、出身国、身体障害、性的指向、ベテランの地位、兵役、遺伝情報、または法律で保護されているその他の特性に基づいて雇用を差別しません。 NCRの各個人は、世界的に多様な環境を尊重し支援する継続的な責任を負っています。

第三者機関への声明

すべての人材紹介会社に:NCRは、NCR優先サプライヤーリストに記載されている企業からの履歴書のみを受け付けます。履歴書を応募者追跡システム、NCRの従業員、またはNCRの施設に転送しないでください。 NCRは、求められていない履歴書に関連する料金または費用について一切責任を負いません。

Similar Jobs

ElevenLabs - Account Executive - Brazil

ElevenLabs

Brazil (Remote)
4 Months ago
Tennr - Associate Solutions Engineer

Tennr

New York, New York, United States (On-Site)
2 Weeks ago
AiDash - Business Analyst

AiDash

Gurugram, India (Hybrid)
5 Months ago
Telnyx - AI-Driven Content & Social Growth Manager

Telnyx

Castle Rock, Colorado, United States (Hybrid)
3 Weeks ago
ARHS - Application Security Expert

ARHS

Amsterdam, North Holland, Netherlands (On-Site)
9 Months ago
Corsair gaming - Software Engineer, Stream Deck

Corsair gaming

Munich, Bavaria, Germany (On-Site)
1 Month ago
Passive Logic - Distributed Framework Engineer

Passive Logic

Salt Lake City, Utah, United States (On-Site)
4 Months ago
Intrepid Studios - Senior Anti-Cheat Engineer

Intrepid Studios

San Diego, California, United States (On-Site)
11 Months ago
Zscaler - Senior Sales Engineer - Public Sector

Zscaler

Mumbai, Maharashtra, India (Hybrid)
2 Months ago
EveryMatrix - Broadcast Engineer

EveryMatrix

Batumi, Adjara, Georgia (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Prepared - Business Analyst

Prepared

United States (Remote)
1 Month ago
Remote - GTM Engineer, Revenue Operations

Remote

United States (Remote)
3 Weeks ago
Mixpanel - Country Lead - Japan

Mixpanel

Tokyo, Japan (Remote)
2 Weeks ago
deel. - Payroll Associate

deel.

Sweden (Remote)
6 Days ago
Pluralsight - Enterprise Account Executive

Pluralsight

United States (Remote)
2 Weeks ago
DevRev - Finance Manager - FP&A

DevRev

Bengaluru, Karnataka, India (On-Site)
3 Weeks ago
velotio technologies  - Senior iOS Engineer

velotio technologies

Pune, Maharashtra, India (Remote)
1 Week ago
CyberArk - Director, Machine Identity Sales - France & Nordics

CyberArk

France (Hybrid)
2 Weeks ago
Vercel - Senior Customer Success Manager

Vercel

United States (Remote)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Tokyo, Japan

Cygames - Video Production Specialist

Cygames

Tokyo, Japan (On-Site)
2 Months ago
Applike - Senior Demand Partnerships Manager - Japan

Applike

Tokyo, Japan (Hybrid)
2 Months ago
Side - Business Development Manager for Voice Recording

Side

Tokyo, Japan (Hybrid)
1 Week ago
Square enix Japan - Licensing Representative (No Experience Welcome)

Square enix Japan

Shibuya, Tokyo, Japan (On-Site)
1 Month ago
Square enix Japan - Management Planning / Management Strategy Manager

Square enix Japan

Shibuya, Tokyo, Japan (On-Site)
1 Year ago
we are unseen  - Community Manager

we are unseen

Tokyo, Japan (Hybrid)
1 Week ago
Game freak - Technical Artist: Procedural [Leader]

Game freak

Chiyoda City, Tokyo, Japan (On-Site)
2 Months ago
Kojima - Lighting Artist

Kojima

Minato City, Tokyo, Japan (On-Site)
3 Months ago
Valeo - Test & Validation Engineer

Valeo

Tokyo, Japan (On-Site)
2 Weeks ago
deel. - Senior Partnerships Manager

deel.

Japan (Remote)
6 Days ago

Get notifed when new similar jobs are uploaded

Software Development & Engineering Jobs

Aledade - Senior Software Engineer II - Foundations

Aledade

United States (Remote)
1 Month ago
Tencent - Senior Gateway Ops Engineer

Tencent

(On-Site)
3 Months ago
Merqube - Quantitative Analyst (Financial Engineer)

Merqube

Santiago, Santiago Metropolitan Region, Chile (On-Site)
1 Month ago
warner bros games - Manager, Software Engineering

warner bros games

(Hybrid)
5 Months ago
Celestial AI - Silicon Photonics Process Engineer

Celestial AI

Singapore (On-Site)
1 Week ago
Qualcomm - CPU Physical Design CAD Engineer

Qualcomm

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Open Systems Technologies - Engineer

Open Systems Technologies

Eindhoven, North Brabant, Netherlands (On-Site)
1 Month ago
Gala games - Blockchain Engineer

Gala games

Kentfield, California, United States (On-Site)
5 Months ago
Capgemini - Oracle DBA

Capgemini

Mumbai, Maharashtra, India (On-Site)
1 Year ago
Nagarro - SAP PSCD Senior Consultant (m/f/d)

Nagarro

Germany (Remote)
7 Months ago

Get notifed when new similar jobs are uploaded

About The Company

At NCR Voyix, we specialize in turning routine transactions into meaningful connections. With a rich history of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems. We take pride in our strong culture and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.

Singapore (Remote)

Mumbai, Maharashtra, India (On-Site)

Singapore (Remote)

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Hyderabad, Telangana, India (On-Site)

New Zealand (Remote)

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)

Gurugram, Haryana, India (On-Site)

View All Jobs

Get notified when new jobs are added by NCR Voyix

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug