Solutions Architect

1 Month ago • 8 Years +

Job Summary

Job Description

As a Solution Architect at FullContact, you will be part of a team working closely with prospects and customers to create solutions. You'll be responsible for pre and post-sale customer engagements, including testing, choosing solution mix, and deploying identity resolution products. You will collaborate with marketing, sales, product, and engineering teams, acting as a resident expert on product usage and ensuring best practices are followed. The role involves assessing customer objectives, leading discovery sessions, communicating solutions to executives, and providing customer feedback.

Must have:

8+ years of MarTech or AdTech experience
4+ years architecting digital marketing solutions
Demonstrated technical skillset
Excellent written, oral, and interpersonal skills
Ability to define and present solutions to complex problems
Possess a consulting mindset
Strong empathetic personality
Superior problem-solving skills
Strong time management and scoping skills
Experience with CDP & DSPs
Hands-on experience delivering customer-facing solutions
Scripting experience including but not limited to JavaScript, Python, and SQL

Perks:

Health
Vision
Parental Leave
Maternity Leave
Dental
RRSP
Employee Assistance Program
Employee Stock Purchase Program
Flexible Time Off

7 skills required

7 skills required for this role

Add these skills to join the top 1% applicants for this job

javascript

python

sql

communication

market-research

timeline-management

saas-business-models

Job Details

Description

Position at MOZ Group

The Company

FullContact is a leading SaaS company specializing in real-time, privacy-safe identity resolution, empowering brands to truly know and connect with their customers by unifying fragmented data into rich, actionable profiles. FullContact leverages cutting-edge technology and a consumer-first approach to build trust between people and brands, all while championing privacy and data security. Joining FullContact means being part of an innovative team that values authentic relationships and is dedicated to making both customer and employee experiences exceptional.

The Role

This is a very exciting time to join FullContact as we bring new product features and products that align well with the Enterprise to market.

As a Solution Architect you will be part of a team to work closely with our prospects and customers to craft solutions where identity resolution can enable better relationships between customers and brands, help brands grow the number of customers they have, help brands build loyalty with customers and ultimately measure success. You will be responsible for driving pre and post sale customer engagements including testing, choosing solution mix, and successful deployment of our identity resolution products. You will work closely with marketing, sales, product and engineering and will be considered a resident expert and go-to person related to the use of our products.

Responsibilities:

Assess customer objectives and recommend the best approach to use our products to achieve the desired business outcomes
Lead discovery sessions with prospects and customers
Effectively & concisely communicate solutions with internal & external senior executives
Act as the functional subject matter expert of FullContact products
Act as a technical resource to support sales opportunities
Mentor sales representatives and other team members on FullContact products
Collaborate with our product & engineering team on new product releases and provide voice of the customer feedback to our Product team
Ensure FullContact products are delivered using best practices while adhering to privacy norms
Stay up to date on market trends in technology and current privacy policy

Requirements:

8+ years of overall MarTech or AdTech experience
4+ years’ architecting digital marketing solutions
Demonstrated technical skillset
Excellence in written, oral and interpersonal skills
Demonstrated ability to define and present solutions to complex problems
Possess a consulting mindset
Strong empathetic personality
Superior problem solving skills
Strong time management and scoping skills
Experience with CDP & DSPs
Hands on experience delivering customer-facing solutions
Scripting experience including but not limited to JavaScript, Python and SQL

About Ziff Davis

Ziff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, connectivity, health and wellness, cybersecurity, and Martech.

Ziff Davis believes that “Doing > Talking” and embraces the business and societal imperative to have a diverse and inclusive organization. We are taking actions today to build and sustain a global employee population that mirrors the diverse communities we serve around the world.

Ziff Davis is an equal opportunity employer that offers great employee benefits, including, but not limited to, Health, Vision, Parental Leave, Maternity Leave, Dental, RRSP, Employee Assistance Program, Employee Stock Purchase Program, and Flexible Time Off.

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