Solutions Consultant - Global Trade

POSITION OVERVIEW

As an integral member of e2open’s PreSales Solution Consulting team, the Solutions Consultant acts as a trusted advisor to customers, partners, and internal stakeholders by providing leadership, experience, and credibility in successfully positioning e2open solutions to business problems across target industries. In this role, you will take the strategic lead in establishing a strong connection between prospective customers’ business needs/goals and how e2open solutions can help elevate business performance: You will be positioned as the trusted advisor in deals to represent e2open capabilities, build solid relationships with customers, help shape the solution vision and roadmap, and ensure effective delivery of solution presentations, demonstrations, and workshops to win the deals. Job duties are varied and complex, needing independent judgment, strong verbal and written communication skills, business requirement analysis, positioning, business justification, and strong supply chain expertise with deep industry knowledge.

This Solutions Consultant (Pre-Sales) position is aligned to our Global Trade Management solutions. More information on this suite can be found here: Global Trade Management Software Suite for Full Compliance - e2open

RESPONSIBILITES:

• Understand target industry and customer’s business needs, develop insightful solution proposals and accurately articulate e2open’s value proposition at the executive level
• Provide leadership throughout the sales process including the execution of customer discovery, sales presentations, product demonstrations, and in-depth workshops
• Support opportunity qualification and drive RFx responses
• Build and deliver effective product demonstrations and solution presentations
• Analyze and position the business value e2open solutions will bring to prospective clients
• Build relationships and establish credibility with customers, partners, and internal team members
• Provide customer and market feedback to Product Management and Marketing teams
• Work with the e2open Implementation Team to scope and estimate customer projects
• Represent e2open and e2open solutions as thought leaders at industry events, trade shows, user groups, and with partners
• Educate e2open partners and industry analysts on e2open and the e2open solution offering
• Maintain domain expertise by keeping abreast of new product enhancements, business trends, supply chain best practices

QUALIFICATIONS AND EXPERIENCE:

• Bachelor's degree (BA/BS) in a business-related field
• Related experience in a similar role / industry
• Knowledgeable in processes and systems in Global Trade Management (e.g., Export / Import Management, Customs Filing, Trade Agreements, Restricted Party Screening) is desirable
• Knowledgeable in 2 or more industries: Electronics/High-Tech, Industrial Manufacturing, CPG, Retail, Automotive, Life Sciences, Chemicals, Oil & Gas, Logistics Service Providers & Carriers
• Experience with AI/ML technologies
• Strong sales presence and superior communication skills
• Establishes executive level relationships with customers
• Proven ability to multi-task and prioritize under pressure
• Ability to problem-solve, both independently and working as a team
• Self-Starter Mentality

PHYSICAL REQUIREMENTS:

• General office environment and responsibilities requiring:
• Extensive use of the computer which involves viewing a monitor and keyboarding for most of the workday
• Placing and receiving phone calls
• Occasionally moving and lifting objects up to twenty pounds
• May require 50% travel or more if needed

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