Solutions Engineer - East

1 Month ago • 5 Years + • Devops • $110,000 PA - $235,000 PA

Job Summary

Job Description

Glean is an AI-powered knowledge management platform founded in 2019, designed to help organizations find, organize, and share information across teams seamlessly. By integrating with tools like Google Drive and Slack, Glean boosts productivity and collaboration by ensuring employees access the right knowledge quickly. The role involves partnering with Account Executives for complex deal cycles, creating and demoing custom environments, managing technical Proof of Concept (POC) cycles, and conducting customer-facing technical discovery calls. Responsibilities also include leading security conversations, collaborating with product and engineering teams to deliver customer requests, and developing ROI reports. The ideal candidate has 5+ years of sales engineering or solution consulting experience in a SaaS organization, a Bachelor's degree in CS or a related field, excellent communication skills, and proficiency in Python or Java.
Must have:
  • 5+ years of sales engineering or solution consulting experience in SaaS
  • Bachelor's degree in CS or related field
  • Excellent written and verbal communication skills
  • Familiarity with cloud environments (GCP, AWS, Azure)
  • Proficiency in Python or Java
Good to have:
  • Ability to work in a fast-paced, team environment
  • Consultative approach to solving business challenges
  • Track record of overcoming technical and security objections
  • Ability to configure, monitor, and maintain API integrations
Perks:
  • Competitive compensation
  • Medical, Vision, and Dental coverage
  • Generous time-off policy
  • 401k plan
  • Home office improvement stipend
  • Annual education and wellness stipends
  • Vibrant company culture with regular events
  • Healthy lunches daily

Job Details

About Glean:

Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.

Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.

You will:

  • Partner with Account Executives to navigate complex, multi-stakeholder deal cycles with C-level executives
  • Create and demo custom environments based off of customer industry and line of business
  • Run and manage a technical POC cycle
  • Perform customer facing activities including technical discovery calls
  • Lead security based conversations to make customers comfortable with Glean’s security posture
  • Work cross functionally with product and engineering to deliver customer request and be a voice of the customer
  • Develop ROI and business justification reports and presentations

About you:

  • 5+ years of sales engineering or solution consulting experience in a SaaS organization
  • Bachelor's degree in CS or a related field
  • Excellent written and verbal communication skills
  • Highly motivated, driven and self-starting individual
  • Ability to work in a fast paced, team environment
  • Clear examples of partnering with AEs to run technical deal cycles with Enterprise customers
  • A consultative approach with solving your customer’s business challenges and having a track record of successfully overcoming technical and security objections
  • Familiarity with any cloud environment (GCP, AWS, Azure)
  • Proficiency in Python or Java
  • Ability to configure, monitor and maintain API based integrations 

Location: 

  • This role is remote-based in the East region of the U.S.

Compensation & Benefits:

The standard OTE range for this position is $110,000 - $235,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

#LI-Remote

 

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About The Company

We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work. We’re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company’s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.

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