Specialist Business Analyst

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NiCE is currently seeking an experienced Business Analysis to join our dynamic and growing Professional Services team based in Pune.

How will you make an impact?

• Communicate with clients to gather and document requirements
• Write business specifications
• Write test plans and conduct testing
• Prepare use cases, test cases and test data
• Perform data analysis
• Understand and explain functionality of Actimize products to business users
• Work in multi-disciplinary environment with Software Engineers using waterfall and agile project methodologies
• Planning and Performing Unit and functionality testing to ensure fit to design.
• Supporting customer by solving functionality problems.
• Interface independently with various R&D and PS Groups and with Customer Support.
• May occasionally need to work on client site and/or in different time zone

Have you got what it takes?

Experience: 7 to 10 Years

• Financial services experience (banking, brokerage or insurance)
• Knowledge of brokerage / deal /trade surveillance
• Candidates must have proven and significant experience as a Business Analyst
• Candidates must have customer facing experience, preferably in a Consulting or Professional Services capacity
• Strong writing skills are essential
• SQL knowledge
• Experience writing detailed specifications
• High level English (verbal & written)
• Proven experience in operating within a global environment
• Experience working in a complex matrix environment
• Experience in working with various Database Management Systems, preferably SQL Server and Oracle.
• Substantial professional capabilities in the domain
• Analyzes information and deduces conclusions within the wider professional space
• Self-starter, with the ability to thrive in a fast-paced environment
• Ability to work in unstructured environment with limited guidance
• Candidate must be a team player, enjoy analyzing business requirements and data and willing to go the extra mile to complete tasks.
• Previous experience in implementation of software applications in the financial services industry highly desirable

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 8422

Reporting into: Manager

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.