Specialist, Program Operation (Temporary - Remote)

WHAT YOU'LL DO:

• Serve as the primary resource providing support to projects/programs through extensive collaboration with key stakeholders
• Utilize and maintain software systems for implementation of various projects, events and processes
• Respond to inquiries from program sponsors and participants and serve as the main point of contact for monitoring shared email inbox
• Handle complex customer inquiries related to custom-design online platforms
• Create schedules and align activities to ensure meeting project deliverables
• Create, prepare, update and proofread presentations, materials and reports as needed
• Provide program and event-planning support to the program management team as needed
• Maintain program data for annual reporting purposes for assigned areas of focus
• Work on special projects and customer service initiatives

WHAT YOU'LL NEED:

• Bachelor's degree or equivalent work experience
• Three to five years of relevant experience required
• CMP certification preferred

WHAT YOU'LL BRING:

• Advanced proficiency with Microsoft Office Suite
• Experience learning and utilizing various software systems
• Strong interpersonal, communication and customer service skills
• Strong problem-solving skills
• Positive attitude and ability to handle stressful situations
• Highly organized with excellent project management skills
• Ability to work collaboratively in a team environment
• Ability to gather information and recommend solutions to challenges

WORK ENVIRONMENT:

• May require the ability to work evenings and weekends to support program events
• Some travel may be required annually for site visits, meeting coordination, and special events
• Must be able to lift up to 50 pounds

#LI-SM2 #LI-Remote

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