Sportsbook Supervisor

1 Month ago • 2 Years + • $48,000 PA - $60,000 PA

Job Summary

Job Description

As a Sportsbook Supervisor at Wrigley Field, you will lead and oversee daily operations, shaping the energy and creating memorable experiences. Responsibilities include ensuring team members receive guidance, creating schedules, assisting customers with wagering information, managing paperwork, tracking betting information, developing and implementing standards, evaluating performance, maintaining a positive culture, and resolving customer disputes. This role requires strong leadership skills, a fast-paced environment aptitude, and a passion for the sports betting industry.
Must have:
  • 2+ years in a supervisory role, leading teams.
  • Ability to thrive in a fast-paced environment.
  • Strong analytical skills and strategic mindset.
  • Ability to work flexible hours, including weekends.
  • Experience in sportsbook or casino gaming is a plus.

Job Details

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

Bring your leadership to the front lines of the game. As a Sportsbook Supervisor at our Wrigley Field location, you'll do more than oversee daily operations you’ll shape the energy, drive performance, and help create unforgettable experiences for every guest. If you thrive in a fast-paced environment and love the thrill of live sports, this is your chance to lead where the action happens.

What you’ll do as a Sportsbook Supervisor

  • Ensure team members receive sufficient leadership, operational guidance and resources to accomplish established objectives. 

  • Create employee schedules, monitor employee breaks and manage team member hours.

  • Explain, educate, and assist customers with sports wagering information.

  • Prepare, organize and manage all operational paperwork.

  • Track and log patron betting information, issue employee banks and handle large sums of cash.

  • Develop and implement standards, controls, policies and procedures, guidelines, best practices and objectives for the Sportsbook. 

  • Evaluate performance of the sportsbook personnel. 

  • Maintain a positive culture and create employee engagement.

  • Promote player goodwill and settle customer disputes.

 

What you’ll bring

  • 2+ years in a supervisory role, leading teams of two or more.

  • Proven ability to thrive in a dynamic, fast-paced environment with minimal oversight.

  • Strong analytical skills and a strategic mindset, with a passion for the sports betting industry.

  • Ability to work flexible hours, including evenings, weekends, and holidays, in line with sports events.

  • Experience in sportsbook or casino gaming is a strong plus.

#LI-CCL

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

The US base salary range for this full-time position is 48,000.00 USD - 60,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Similar Jobs

Cloud Imperium Games - Senior Tools Programmer

Cloud Imperium Games

Manchester, England, United Kingdom (On-Site)
1 Year ago
BioFire - Sr Material Handler

BioFire

Durham, North Carolina, United States (On-Site)
1 Month ago
Progress - Associate Renewals Account Manager

Progress

Rotterdam, South Holland, Netherlands (Hybrid)
3 Months ago
Wolters Kluwer - Consultant (m/f/d) Akte/ SBS Software

Wolters Kluwer

Ravensburg, Baden-Württemberg, Germany (Hybrid)
1 Month ago
Progress - DealDesk Analyst

Progress

Sofia, Sofia City Province, Bulgaria (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Scopely - Staff Engineer - Monopoly GO!

Scopely

Spain (Remote)
8 Months ago
PwC - UI developer

PwC

Chennai, Tamil Nadu, India (On-Site)
9 Months ago
Univision - Operations Coordinator

Univision

Los Angeles, California, United States (On-Site)
1 Month ago
Rackner - Computer Science Internship

Rackner

College Park, Maryland, United States (On-Site)
1 Month ago
Nintendo - Senior Director, HR Business Partners

Nintendo

Redmond, Washington, United States (Hybrid)
3 Months ago
Rippling - Manager, Implementation (Benefits)

Rippling

United States (Hybrid)
1 Month ago
hogarth - Image Content Producer

hogarth

Sunnyvale, California, United States (Hybrid)
1 Month ago
PwC - Senior Data Engineer

PwC

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
9 Months ago
Telastra - Telstra Retail: Customer Service & Sales Consultant

Telastra

Port Pirie, South Australia, Australia (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Chicago, Illinois, United States

DMG - Executive Assistant

DMG

Cincinnati, Ohio, United States (On-Site)
2 Weeks ago
Snap Mobile INC - Account Executive

Snap Mobile INC

Harrisburg, Pennsylvania, United States (On-Site)
2 Months ago
Clearwater Analytics - Senior IT Support Specialist

Clearwater Analytics

New York, United States (On-Site)
1 Year ago
Drive mode - Mobile Software Engineer - Android

Drive mode

Mountain View, California, United States (Hybrid)
1 Year ago
Nintendo - Designer I (NST)

Nintendo

Redmond, Washington, United States (Hybrid)
10 Months ago
Philips - Transformation Project Manager-Tariffs

Philips

Bothell, Washington, United States (On-Site)
1 Month ago
FICO - Key Account Manager - Wealth Management

FICO

United States (Remote)
2 Years ago
Adyen - Team Lead Software Engineer, Payments

Adyen

Chicago, Illinois, United States (On-Site)
1 Week ago
The New York Times - Temporary Comment Moderator

The New York Times

New York, United States (Remote)
3 Days ago
oportun - Bilingual (Spanish/English) Member Loyalty Representative

oportun

Anaheim, California, United States (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

DraftKings Inc. (Nasdaq: DKNG) is a digital sports entertainment and gaming company. It’s simple, at DraftKings, we believe life’s more fun with skin in the game. For that reason, we’re committed to responsibly creating the world’s favorite games and betting experiences. Headquartered in Boston, with offices around the globe, we believe we can continue to define what it means to be a technology company in sports entertainment. We love what we do, and think you will too.

North Andover, Massachusetts, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

Sofia, Sofia City Province, Bulgaria (On-Site)

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)

Boston, Massachusetts, United States (On-Site)

Ukraine (Remote)

View All Jobs

Get notified when new jobs are added by DraftKings

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug