Job Objective:
As a regional medium-sized chain supervisor, you will be responsible for overseeing and optimizing the company's relationship with medium-sized chain pharmacies, driving sales growth and brand expansion. The main goals are to enhance customer satisfaction for medium-sized chain clients, achieve regional sales targets, and promote product market penetration.
Main Responsibilities:
- Achieve Sales Targets: Ensure the completion of set sales targets for medium-sized chain clients, improving sales performance through effective customer management and service.
- Maintain Customer Relationships: Establish and maintain long-term cooperative relationships with medium-sized chain clients, providing targeted support and solutions to enhance customer loyalty.
- Develop Sales Strategies: Formulate specific sales strategies for medium-sized chain clients based on market and customer needs, clearly defining sales objectives and key performance indicators.
- Implement Brand Activities: Organize and promote brand promotion activities targeting medium-sized chain clients, coordinating internal resources to ensure smooth execution of activities and enhance brand awareness.
- Collect Market Feedback: Regularly collect and analyze customer feedback, identify market changes and customer needs, and adjust sales strategies in a timely manner.
- Cross-Departmental Collaboration: Work closely with marketing, sales, finance, and other departments to integrate resources, implement sales strategies, and ensure the execution of company policies.
- Prepare Reports: Prepare and submit sales reports, regularly reporting project progress and market dynamics to the regional sales manager, providing support for decision-making.
Scope of Responsibility:
- Personnel Management: Number of direct subordinates: 0
- Budget Control: Responsible for the formulation and control of budgets for projects related to medium-sized chain clients, ensuring efficient and reasonable use of funds.
- Work Area: Involves the execution of various sales plans and customer activities, including brand activities and market promotion.
- Scope of Decision-Making and Impact: Involves customer decisions, sales strategy execution, and resource allocation, impacting customer satisfaction and sales performance.
Qualifications:
- Education Level: Bachelor's degree or above
- Experience: 3+ years of sales or customer management experience, with experience in managing medium-sized chain pharmacies preferred.
- Professional Knowledge/Skills: Possess basic market analysis skills and brand activity management experience.
- Computer and Foreign Language Proficiency: Proficient in Office software, especially Excel.
Complexity:
- Uncertain Factors in Work: Changes in market trends and fluctuations in customer demand may require plan adjustments.
- Situations Requiring Complex Analysis: Basic data analysis is required when dealing with budget overruns or significant changes in customer needs.
- Communication Complexity: Requires high-frequency communication with clients and various internal departments to ensure smooth project progress and timely resolution of issues.