Scope:

• This role offers an opportunity to make a meaningful impact in shaping the associate experience while contributing to the success of a growing organization.
• As a key member of our Associate Success team, you will play a pivotal role in building a dynamic and thriving workplace culture.

Our Current Technical Environment:

• Software: Workday, Service Now.
• Technical Skills Needed: Microsoft Office, O365.

What You Will Do:

• HR Strategy Development: Collaborate with HR leadership to develop and implement strategies that enhance employee satisfaction and drive organizational growth within the Indian market.
• Team Support: Act as a liaison between the HR team and other business functions, ensuring seamless communication and collaboration to meet organizational needs across India.
• Performance Metrics: Monitor and analyse key performance indicators (KPIs) specific to HR initiatives to assess effectiveness and identify areas for improvement.
• Employee Engagement: Support the HR team in building strong relationships with employees, understanding their needs, and ensuring their success within Blue Yonder.
• Problem Resolution: Assist in resolving complex HR-related issues by coordinating with relevant teams and providing strategic guidance tailored to the Indian context.
• Training and Development: Facilitate training sessions and workshops to enhance the skills and knowledge of the HR team, ensuring they are equipped to deliver top-tier employee service in India.
• Feedback Loop: Gather and analyse employee feedback from the Indian market to drive continuous improvement in HR processes and employee interactions.
• Project Management: Lead or support HR projects aimed at improving employee experience, ensuring timely delivery and alignment with business objectives in India.
• Reporting: Prepare and present regular reports on HR success metrics, initiatives, and outcomes to senior management, with a focus on the Indian market.

What We Are Looking For:

• Master’s degree in human resources with 12 to 15yrs of experience in HR, employee relations, or a related role within a technology or SaaS company in India.
• Proven track record of driving employee success and satisfaction.
• Experience as a HR business partner handling the entire employee lifecycle and having deep knowledge of HR best practices and processes.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Excellent communication and interpersonal skills, with the ability to build rapport with employees and internal teams.
• Experience in project management and the ability to manage multiple priorities effectively.
• Ability to work collaboratively in a fast-paced, dynamic environment.
• Strong interpersonal, communication & presentation skills with the ability to build relationships across levels.
• Experience in Workday and ServiceNow as a ticketing tool to track HR metric will be beneficial.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.