Sr. Performance Engineer

Why join Coupa?

• Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
• Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
• Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of Senior Performance Engineer to Coupa:

The role of a Performance Engineer is critical in supporting Coupa’s customer transaction workloads, as it directly influences system performance, cost efficiency, competitive advantage, risk mitigation, and continuous improvement.

Performance Engineers ensure that applications and systems run optimally — delivering fast response times, efficient resource usage, and high scalability. Their work plays a key role in identifying and eliminating performance bottlenecks and inefficiencies, which helps avoid costly hardware upgrades and unnecessary software licensing. This not only leads to significant cost savings but also enhances the organization's ability to maximize return on investment (ROI) while delivering a seamless customer experience

What You'll Do:

• Production performance issue analysis and troubleshooting.
• Establish performance benchmarks for the Coupa platform
• Design, implement and maintain a performance certification test harness
• Troubleshoot complex configuration, infrastructure, networking, and application problems that could impact the performance or capacity of the product.
• Collaborate with Product Management, Development Engineering, and Cloud Infrastructure teams to find the optimal way to scale applications and the infrastructure.
• Provide technical assistance to improve system performance, capacity, reliability, and scalability.
• Monitor and manage production performance using automation and modern DevOps tools.
• Proactive end-to-end cluster scalability, performance, and exceptions analysis.
• Analyze root cause for latency in individual components and across the system.
• Continually look for opportunities to improve our platform, process, and business.
• Be an evangelist for performance best practices and tools

What You Will Bring to Coupa:

• At least 8 years of experience in Performance Analysis and troubleshooting of production systems
• Domain expert on public cloud, distributed system, micro services architecture and capacity planning
• Experienced in Performance engineering design, implementing, and automating benchmarks
• Proven experience in performance, scalability analysis and optimizations
• Demonstrated knowledge of systems software and understand the impact of locking, caching and I/O on software performance
• Proven Performance tuning experience for infrastructure, platforms, and application
• Proven track record in bringing clarity to ambiguous situations. Ability to facilitate and arbitrate technical discussions, and to make challenging calls or recommendations; Work well in a distributed team environment.
• Experienced in distributed tracing tools/APM such as NewRelic, Grafana, Kibana to collect traces, metrics, and logs and create meaningful dashboards and alerts.
• Experience in gatling, AWS, AZURE, ruby/java, MySql, Lunix, microservices etc.
• BS or MS degree in Computer Science, Engineering, or a related technical discipline, or equivalent experience