Sr. Site Reliability Engineer

As a Site Reliability Engineer in the Core Services team, you will play a key role in ensuring the reliability, scalability, and performance of Apple's Backbone Network including hardware, software and our toolset used to configure/monitor the environment while adhering to DevOps best practices. You will collaborate with development teams, implement observability, troubleshoot incidents, and promote a DevOps culture to improve release velocity and reduce failures for critical Apple services like iCloud, iTunes, Siri, and Maps.

Must Have

• Ensure reliability, scalability, and performance of applications, networking platforms, APIs, and integrations.
• Collaborate with development team to design resilient hosting architectures and streamline CI/CD pipelines.
• Implement observability/monitoring best practices: transaction tracing, logging, metrics, and alerting for apps and network devices.
• Troubleshoot incidents (VM/hosting issues, API failures, authentication, monitoring/alerting failures).
• Promote DevOps culture to improve release velocity and reduce failures.
• 3+ years of experience in Site Reliability Engineering, DevOps, or Software Engineering.
• Proficiency in scripting and programming (Python, Bash, Go, Java, or similar).
• Hands-on experience with CI/CD tools (Jenkins, GitHub Actions, GitLab, etc.).
• Hands-on experience with monitoring and logging tools (Splunk, AppDynamics, Datadog, Prometheus, Grafana).
• Proficient in Linux, Networking concepts (TLS/SSL, DNS, Load Balancers, etc.) and troubleshooting in large scale environments.

Good to Have

• Hands-on experience with cloud platforms (AWS, GCP) and container technologies (Docker, Kubernetes).
• Experience designing, implementing, and maintaining CI/CD pipelines for Teamcenter environments.
• Hands-on experience in one or more databases (Relational / NoSQL like Oracle, MongoDB).
• Exposure to event-driven architectures and messaging systems (Kafka, RabbitMQ).
• Experience with security and authentication (OAuth, SAML, SSO).
• Bachelor's degree or Master's degree in Computer Science or equivalent years of work experience.

Perks & Benefits

• Comprehensive medical and dental coverage
• Retirement benefits
• Range of discounted products and free services
• Reimbursement for certain educational expenses (tuition) for career advancement
• Opportunity to become an Apple shareholder through discretionary employee stock programs
• Ability to purchase Apple stock at a discount via Employee Stock Purchase Plan
• Discretionary bonuses or commission payments (might be eligible)
• Relocation (might be eligible)

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something. People at Apple don’t just build products — they craft the kind of experience that has revolutionized entire industries. The diverse collection of our people and their ideas encourage innovation in everything we do. Bring passion and dedication to your job and there's no telling what you could accomplish. Join Apple’s Cloud network Infrastructure team as a site reliability engineer to help support and scale cloud services. The Apple Networking team builds software-defined cloud network infrastructure as a part of Apple Cloud. Our infrastructure is a critical foundation in delivering Apple’s services (such as iCloud, iTunes, Siri, Maps) to billions of customers. We are a fast paced organization where drive and collaboration are the keys to success. Teams across Apple rely critically on us for infrastructure that help them build services that scale globally, are highly available, and “just work”.

As a Site Reliability Engineer in the Core Services team, you will play a key role in ensuring the reliability, scalability, and performance of Apple's Backbone Network including hardware, software and our toolset used to configure/montior the environment while adhering to DevOps best practices.

• Ensure reliability, scalability, and performance of our application and networking platforms, APIs, and integrations.
• Collaborate with development team to design resilient hosting architectures and streamline CI/CD pipelines.
• Implement observability/monitoring best practices: transaction tracing, logging, metrics, and alerting for apps and network devices.
• Troubleshoot incidents (VM/hosting issues, API failures, authentication, monitoring/alerting failures).
• Promote DevOps culture to improve release velocity and reduce failures.

• 3+ years of experience in Site Reliability Engineering, DevOps, Software Engineering, or a related field.
• Proficiency in scripting and programming (Python, Bash, Go, Java, or similar).
• Hands on experience with CI/CD tools (Jenkins, GitHub Actions, GitLab, etc.).
• Hands on experience with monitoring and logging tools (e.g., Splunk, AppDynamics, Datadog, Prometheus, Grafana

• Proficient in Linux, Networking concepts (TLS/SSL, DNS, Load Balancers, etc..) and troubleshooting skills in large scale environments.
• Hands on Experience with cloud platforms (AWS, GCP) and container technologies (Docker, Kubernetes).
• Design, implement, and maintain CI/CD pipelines for Teamcenter environments using tools such as Deployment Center, Jenkins, or similar.
• Hands on experience in one or more databases (Relational / NoSQL like Oracle, MongoDB)
• Exposure to event-driven architectures and messaging systems (Kafka, RabbitMQ).
• Experience with security and authentication (OAuth, SAML, SSO).
• Bachelor's degree or Master's degree in Computer Science or equivalent years of work experience

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $181,100 and $318,400, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

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Apple accepts applications to this posting on an ongoing basis.