Sr. Site Reliability Engineer
Job Summary
Job Description
As a Senior Site Reliability Engineer at Coupa, you will be instrumental in developing solutions for our Contract platform. This role involves a combination of troubleshooting, code development, and networking within a dynamic environment. You will be responsible for supporting application and cloud infrastructure, managing Linux machines, web and application servers, and databases. Key responsibilities include debugging and troubleshooting infrastructure issues, performing deployments, writing code in Bash/Ruby, collaborating within an agile environment, and continuously seeking improvements to our platform. You'll work closely with Dev and QE teams to solve issues and contribute to the scaling of our Business Spend Management platform on a public cloud, following Site Reliability Engineering (SRE) best practices.
Must have:
- Experience with large-scale production systems
- Experience with AWS cloud technologies
- Hands-on with Unix, DevOps, SRE, and CI/CD tools (Jenkins)
- Hands-on with configuration management tools like Chef or Ansible
- Exposure to monitoring tools (New Relic, PagerDuty etc.)
- Experience with infrastructure orchestration tools
- Experience working with distributed teams
- MySQL and general database knowledge
- Excellent written and verbal communication skills
20 skills required
Job Details
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Sr. Site Reliability Engineer to Coupa:
If you are passionate about new technologies, have a strong technical background and you are looking for an environment where you can continuously expand your knowledge, you are the right fit for this role. At Coupa, the Site Reliability Engineering team is looking for a quality-driven engineer who is ready to constantly challenge his/her mind with a mixture of troubleshooting, code development, hacking, networking, and
more. As a Senior Site Reliability Engineer, you will play a crucial role in the development of solutions for our Contract platform.
Contract in a nutshell:
Coupa Contract (Standard) enables customers to author, approve, and operationalize contracts, making them easily available for purchasing by employees across the organization. Contract compliance delivers savings as employees make purchases using negotiated rates and helps to mitigate risk by ensuring that appropriate terms are in place. Contract enforcement and spend visibility are provided through embedded dashboards at both the contract and summary level. Coupa Contract Advanced is an enterprise-class contract management solution to help companies improve contract visibility, risk management, and operational efficiency at
scale. Contract Advanced is designed to handle the creation, storage, and optimization of any contract across any industry or department. At a business level, together with the product management and development team you will change the way our customers deal with Contracts life cycle management ecosystem and build best in class hosting infrastructure on cloud. At a technical level we will jointly drive scaling our Business Spend Management platform on public cloud by following Site reliability engineering (SRE) best practices.
What You’ll Do:
- Administration of Linux machines, Web servers, Application servers, Databases
- Application and cloud infrastructure support for customer environments.
- Owning the Dev and QE infrastructure
- Debug and troubleshoot Dev/QE infrastructure issues
- Perform various deployments for Dev and QE environment on demand
- Write readable, testable, maintainable, and extensible code in Bash/Ruby
- Work in an agile environment where quick iterations and good feedback are a way of life
- Continually look for opportunities to improve our platform, process, cost and business
- Communicate and coordinate with our Dev and QE teams to solve issues
What you will bring to Coupa:
- Bachelor's Degree with 4+ years of professional experience handling large scale production systems.
- Good exposure to one of the cloud technologies, preferably AWS
- Hands-on with Unix, DevOps concepts, SRE concepts, CI/CD tools (Jenkins)
- Hands-on with configuration management tools (Chef, Ansible, Puppet)
- Exposure to monitoring tools like New Relic, PagerDuty etc.
- Exposure to infrastructure orchestration tools
- Exposure towards Infrastructure as a code practise
- Experience working collaboratively with a distributed team
- MySQL and general database knowledge, including performance and optimization
- Excellent written and verbal communication skills.
- Critical thinking, continuously challenging how and why we do things to help us improve
- During your onboarding you will:
- - Have a buddy that will guide you on your onboarding journey
- - Receive training on our products, processes and organization
- - Learn our stack by diving into SRE best practices with the team
- Once you are fully onboarded you will:
- - Drive feature design and implementation in your team.
- - Participate in our community to evolve together.
- - Pursue your personal development journey as part of the Coupa family.
What can you expect when you join Coupa
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
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