Sr. User Experience Researcher

Who We Are

Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 50 countries, Addepar's platform aggregates portfolio, market and client data for over $8 trillion in assets. Addepar's open platform integrates with more than 100 software, data and services partners to deliver a complete solution for a wide range of firms and use cases. Addepar embraces a global flexible workforce model with offices in New York City, Salt Lake City, Chicago, London, Edinburgh, Pune and Dubai.

The Role

Are you an experienced UX Researcher with a deep passion for wealth management and a keen eye for innovation? We seek an outstanding individual to join our rapidly growing Fintech company as a Senior User Experience (UX) Researcher. Our company specializes in innovative wealth management solutions, and we are counting on your expertise to help shape our product development and drive business outcomes.

As a user researcher, you will play a pivotal role in understanding our users' needs and expectations, ensuring our products deliver the best possible experience. Collaborating closely with cross-functional teams, including product managers and designers, you will drive user research and leverage these insights to inform product decisions.

What You’ll Do

• Lead and manage end-to-end UX research projects, including planning, execution, analysis, and reporting of both qualitative and quantitative data
• Collaborate with product teams and designers to define research questions, develop comprehensive research plans, and prioritize research initiatives that align with business objectives
• Translate research insights into concrete recommendations to influence product strategy and guide design decisions, ensuring a user-centered approach
• Communicate the value of UX by presenting research findings and strategic recommendations. Encourage alignment on priorities and objectives
• Develop and maintain a deep understanding of our user base, staying abreast of industry trends and analyzing competitors' offerings to drive continuous product innovation
• Promote a culture of ongoing learning and development, including mentoring more junior team members

Who You Are

• 5+ years of experience in UX research, preferably within the Fintech or wealth management industry
• Strong expertise in various research methodologies, such as usability testing, interviews, surveys, and contextual inquiry
• Proficiency in analyzing user research data to derive significant insights and drive decision-making and product improvements
• Excellent communication and presentation skills
• A proactive and collaborative approach to problem-solving, with a strong focus on applying user-centered design principles
• Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Human Factors, or a related field

Our Values

• Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes.
• Build Together - Collaborate to unlock the best solutions. Deliver lasting value.
• Champion Our Clients - Exceed client expectations. Our clients’ success is our success.
• Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry.
• Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset.

In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

PHISHING SCAM WARNING: Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from Addepar without a formal interview process. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. If you have any questions, please reach out to TAinfo@addepar.com.