Want to help us, help others? We’re hiring!

GoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, we have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world.

Asking for help is a big emotional hurdle. We’re looking for a Staff Product Designer that can play a significant role in making this easier, more supportive, and less stressful.

You will drive discovery, ideation, and design in partnership with Product and Engineering. Our design team has ambitious goals to reimagine our experiences and elevate our designs to become a truly world-class experience for our users. You will be a key team member driving this evolution.

Candidates considered for this role will be located in San Francisco.

The Job…

Produce high-fidelity designs, prototypes, and detailed specifications for seamless handoff to developers.
Collaborate with cross-functional partners including senior stakeholders to translate ideas into product features
Provide and receive constructive feedback during design critiques
Connect and align experiences alongside fellow designers to ensure cohesive end-to-end user journeys.
Share new ideas during workshops with cross-functional teams to generate and refine ideas.
Leverage research and data insights to inform design decisions that balance user needs with business goals.
Contribute to the development and ongoing improvements of the design system.

You…

8+ years of experience as a Product Designer working in-house or at an agency
Possess strong aesthetic judgment and keen attention to detail.
Capable of explaining your design decisions clearly and effectively.
Experience designing consumer-facing web and mobile experiences, with a focus on usability.
A problem solver who can work independently but appreciates guidance and collaboration in a fast-paced environment.
Able to prioritize tasks, manage workloads efficiently, and meet project deadlines.
Take a user-centered approach to design, with a focus on empathy and understanding user needs.
Experience collaborating with Engineers, Product Managers, and User Researchers in a cross-functional team.

Why you’ll love it here...

Market competitive pay.
Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee-only plans and 85% for employee + dependent plans) and employer HSA contributions.
401(k) retirement plan with company matching.
Hybrid workplace with fully remote flexibility for many roles.
Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses.
A variety of mental and wellness programs to support employees.
Generous paid parental leave and family planning stipend.
Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday.
Learning & development and recognition programs.
“Gives Back” Program where employees can nominate a fundraiser every week for a donation from the company.
Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
Employee resource groups.
Your work has a real purpose and will help change lives on a global scale.
You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together.
We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose.
We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual salary for this full-time position in San Francisco is $185,000 - $240,000 + equity + benefits. The salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.

Dedication to Diversity

GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers.

Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow.

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘23 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.