Staff Professional Services Consultant – Data Protection Specialist

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

At Zscaler, our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. Together, we create a customer-centric culture that fosters success, adoption, and continuous growth.

We are looking for a Staff Professional Services Consultant with Data Protection specialization to join our team.  Reporting to the Director, Professional Services. Your responsibilities will be:

• Building long-term, trusted partnerships by delivering tailored, future-proof data protection solutions and advocating for customer needs
• Presenting solutions, rationale, and project progress effectively at all organizational levels while managing milestones and potential challenges
• Collaborating across teams to refine products, create detailed documentation, and establish best practices for scalable solutions
• Leveraging expertise in data protection technologies (DLP, CASB, APIs) to craft innovative, custom solutions, including demos and coding/scripting needs
• Multitasking across multiple customers and projects, showcasing ownership, innovation, and adaptability in solving complex data protection challenges

What We’re Looking for (Minimum Qualifications)

• Bachelor’s degree with 6+ years of experience in Professional Services, Service Integration, or DevOps
• Expertise in cloud/network security architecture, data loss prevention (DLP), CASB, SaaS security, and endpoint security solutions
• Proficient in Unix/Linux and Windows systems, scripting/coding for complex tasks, and working with REST APIs
• Strong background in L2-L4 networking, virtualization, cloud computing, and handling security products, malware, and ransomware

What Will Make You Stand Out (Preferred Qualifications)

• Proven leadership and persuasive skills to sell ideas, inspire, and lead without formal authority
• "Whatever it takes" attitude with the drive to deliver effective solutions
• Strong communication, presentation skills, and experience in enterprise networking security

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At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.