Staff Project Manager (D2C)

2 Minutes ago • 5 Years + • Project Management

Job Summary

Job Description

PlayStation is a global leader in entertainment, producing products and services like PlayStation®5 and PlayStation®Plus. The Commercial Development team seeks a Staff Project Manager to drive growth initiatives and technology capabilities for D2C businesses, PlayStation Store & PlayStation Direct. This role involves managing fast-paced, complex digital commerce projects, especially those applying data science, automation, AI, or experimentation. The ideal candidate is a self-starter, proficient in project management, passionate about data-led decisions, and adept at influencing across functions, including senior VPs.
Must have:
  • Leads delivery of complex projects into D2C teams
  • Proficient in all elements of project execution
  • Prepares D2C business to operate solutions
  • Supports benefits realization and achievement of target outcomes
  • Encourages iterative learning and retrospective insights
  • Constant drive to make progress
  • Able to make data-led recommendations
  • Proactively develops relationships with customers
  • Confident in managing stakeholders up to VP/SVP level
  • Ability to navigate ambiguous situations
  • Ability to reflect on situations and challenge status quo
  • Passion for continuous improvement
  • Minimum 5 years’ experience delivering complex digital capabilities
  • Experience with change projects for digital commerce
  • Ability to use data insights for project strategies
  • Project Management / Business Change / PdM qualification
  • Robust in planning and delivering all project activities
  • Experienced in managing multiple active projects (program management)
  • Proficiency with MSFT Office products
  • Ability to create presentations and present to senior audiences
  • Experience with experimentation
Good to have:
  • Positive & pragmatic demeanor
Perks:
  • Discretionary bonus opportunity
  • Hybrid Working (FlexModes)
  • Private Medical Insurance
  • Dental Scheme
  • 25 days holiday per year
  • On Site Gym
  • Subsidised Café
  • Free soft drinks
  • On site bar
  • Access to cycle garage and showers

Job Details

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Role overview:

The Commercial Development team are looking for a Staff Project Manager to help deliver growth initiatives and technology capabilities across the Direct to Consumer (D2C) businesses, PlayStation Store & PlayStation Direct.

We are looking for someone with experience in running fast-paced, complex projects in a digital commerce environment.

Experience working on projects that apply data science, automation or AI technologies, or experimentation is a must.

Projects could include: working on our latest personalization capabilities; taking a new subscription growth initiative from conceptualisation to delivery; or supporting internal teams in optimizing their merchandizing operations through automation and the application of AI solutions.

We’re looking for a self-starter who has the ability to engage, coordinate and influence across functions and is comfortable working with senior VPs. The ideal candidate should be proficient in applying project management and business change methodologies, flexing them to the required project, and having a relentless focus on delivering project outcomes.

The individual should be passionate about data-led decision making and have a strong understanding of digital commerce.

What you'll be doing:

Project delivery

  • Leads delivery of complex projects into D2C teams
  • Proficient in all elements of project execution, with the ability to flex approach as required
  • Prepares D2C business to operate solutions delivered by Product and Engineering teams
  • Supports benefits realization and achievement of target outcomes
  • Agile & Adaptive Thinking: encourages a culture of iterative learning, using retrospective insights to inform decision-making.

Communication & Collaboration

  • Constant drive to make progress
  • Able to make data-led recommendations and can help others do the same
  • Proactively develops relationships: understanding customer needs and aligning to project outcomes
  • Confident in managing stakeholders up to VP/SVP level
  • Has the ability to navigate ambiguous situations and ask the right questions to gain clarity

Critical Reflection

  • Has the ability to reflect on situations, challenge the status quo and present alternatives at all levels
  • Passion for continuous improvement, applying insights to enhance project efficiency and team performance

What we're looking for:

  • Minimum 5 years’ experience delivering complex digital capabilities and change projects for a digital commerce organization
  • Data-Led Decision Making – Ability to use data insights to inform project strategies, measure success, and optimize delivery.
  • Project Management / Business Change / PdM qualification or equivalent demonstrable real-world experience
  • From project initiation to review, is robust in planning and delivering all project activities
  • Program management – experienced in managing multiple active projects
  • Positive & pragmatic demeanor
  • Proficiency with MSFT Office products
  • Ability to create presentations and present to senior audiences
  • Experience with experimentation

Benefits:

  • Discretionary bonus opportunity
  • Hybrid Working (FlexModes)
  • Private Medical Insurance
  • Dental Scheme
  • 25 days holiday per year
  • On Site Gym
  • Subsidised Café
  • Free soft drinks
  • On site bar
  • Access to cycle garage and showers

Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights._

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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