Staff Software Engineer in Test

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

What you need to know about the role:

The Merchant Servicing Platform Engineering team is seeking an experienced, self-motivated, and highly productive Software Engineer to lead the end-to-end testing and certification of various customer-facing and backend components within the PayPal platform. In this role, you will develop a comprehensive testing strategy and testing framework, overseeing team members in creating and executing both automated and manual tests. You will enhance the efficiency of test execution by leveraging AI technology. Additionally, you will have the opportunity to collaborate with multiple teams within PayPal to tackle complex challenges and advocate for quality throughout all stages of our software development lifecycle.

Meet our team:

The Merchant Servicing Platform Engineering team is a global team with a presence in multiple locations and various time zones. Our role is to serve as the centralized engine for certifying SMB products. We are passionate about providing a high-quality integration experience for our merchants and partners.

Job Description:

Your way to impact

The Merchant Servicing Platform Engineering team is responsible for keeping the merchant platform reliable and scalable for servicing all merchants and partners across the world. You will be playing a major role in ensuring the utmost quality and reliability of our merchant platforms ensuring that our merchants and partners can integrate without any issues.

Your day to day

• Collaborate with product and engineering teams to identify testing requirements for new features, including functional tests, integration tests, and end-to-end tests.
• Lead multiple projects simultaneously while providing guidance to the team leads.
• Prepare test strategies, test plans, and test cases, and execute tests effectively.
• Develop automation frameworks to address complex problems and provide guidance on automation strategies to extend the capabilities to support new features.
• Automate and maintain test cases to improve coverage and ensure successful future regression runs.
• Define standard coding practices and conduct thorough code reviews.
• Develop and communicate process improvements, standards, and best practices to the team.
• Provide regular updates on project status to all stakeholders.
• Facilitate the handoff of projects to team members in different time zones.
• Oversee and provide input for ongoing process improvements.

What do you need to bring-

• Bachelor’s degree in computer science or a related field.
• Over 12 years of experience in quality engineering.
• Excellent verbal and written communication skills, with the ability to produce clear and concise documentation.
• Excellent time management skills and the ability to coordinate multiple projects with teams across various time zones.
• Strong problem-solving, analytical, multitasking, and debugging skills.
• Extensive experience in defining and executing test strategies, test plans, and test cases.
• Experience in developing full-stack customer-facing applications and testing tools.
• Experienced in developing test automation frameworks using Java and JavaScript, along with tools such as Playwright and Selenium.
• Hands-on experience in automating and maintaining both API and UI test cases.
• Experience working with REST APIs, JavaScript, and HTML/CSS.
• Experienced in testing tools, including Postman.
• Experienced in defect management tools, such as Jira.
• Experienced in source code management using Git.
• Experienced in Jenkins and experienced in ECI/ECD pipelines.
• Proven ability to lead multiple projects and collaborate with teams across various time zones.
• Experienced in using AI for test case and test automation development.
• Experience in Node.js application development is a plus.

Preferred Qualification:

Travel Percent: 0

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.