Station Operations Staff - Dong Nai

Job Responsibilities

• Manage delivery riders in their assigned station area according to company KPI criteria.
• Supervise daily deliveries, ensuring goods are delivered to customers and no inventory backlog.
• Safeguard goods at the station, preventing loss or damage.
• Receive, inspect, collect money, and report COD daily.
• Handover goods between riders and drivers, distribute goods to delivery staff.
• Supervise riders: ensure riders complete their routes on time.
• Support and troubleshoot rider issues during delivery.
• Ensure all delivered goods are processed on the App and system.
• Collect COD and categorize failed deliveries at the end of the day.
• Maintain the quality of the fleet: discipline, attitude of delivery staff, and work performance.
• Support related tasks as assigned by the Manager.
• Manage equipment at the station, comply with hygiene and safety regulations at the station.

Requirements

• At least 1 year of experience in logistics.
• College degree or higher.
• Basic understanding of computers and office informatics.
• Eager to learn, honest.
• Basic English.

Benefits

• Fixed salary + KPIs (monthly).
• Full social insurance, health insurance, unemployment insurance contributions.
• 12 annual leave days, 5 fully paid sick leave days.
• 13th-month bonus.
• Company-provided laptop.
• Training and development:
• Participate in internal training courses: online/offline.
• Opportunities for advancement to higher positions: Team Leader, Manager...
• Work environment & Colleagues:
• Open-minded senior leadership, respectful, listening, and creating development opportunities.
• Young and dynamic work environment.
• Large scope of work, company scales over 6000 personnel, company operates across 63 provinces/cities.

Location - Working Hours

• Le Loi 2 Hamlet, Quang Trung Commune, Thong Nhat Ward, Dong Nai
• Land plot No. 526, map sheet No. 69, Tam Phuoc Ward, Bien Hoa City
• Working hours: Monday - Saturday (7 AM - 5 PM)