Strategy & Operations Intern
Job Summary
Job Description
Sword Health is seeking an enthusiastic Strategy & Operations Intern for their Mind team. The intern will support the Associate General Manager and operations team with cross-functional initiatives, focusing on data tracking, project planning, and execution. Responsibilities include assisting in defining and reporting key operational metrics, owning data sheets and dashboards, conducting data analysis for decision-making, identifying workflow inefficiencies, and supporting internal meetings. This internship is curricular or extra-curricular and offers a daily allowance.
Must have:
- Good analytical and problem-solving skills
- Proficiency in sheets and Looker
- Good organizational and multitasking abilities
- Proficient in spoken and written English
- High attention to detail
- Collaborative and open mindset
Good to have:
- Bachelor's Degree in Business Analytics, Engineering, Economics, or Management
- Proactive, resourceful, and entrepreneurial spirit
- Ability to adapt quickly to changing priorities
- Passion for improving operational efficiency
- Familiarity with healthcare or technology sectors
Perks:
- Stimulating, fast-paced environment with room for creativity
- Bright future at a high-tech startup
- Career development and growth
- Competitive salary
- Work with a talented team
- Add real value to an innovative solution
- Flexible environment with control over hours
- Unlimited vacation
- Access to health and well-being program
- Remote or Hybrid work policy
5 skills required
Job Details
Sword Health is on a mission to free two billion people from pain.
With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2025, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $4 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact.
Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.
This is an opportunity for you to make a significant difference on a massive scale as you work alongside 1000+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.
We’re looking for an enthusiastic Strategy & Operations Intern to join the Mind team! You will be responsible to help support the Associate General Manager and the operations team with multiple cross-function initiatives that require data tracking, project planning and execution. This is a curricular or extra-curricular internship program. The duration will depend on the student’s availability or the requirements set by their university and course. Sword provides a daily internship allowance for both curricular and extra-curricular interns.
What you'll be doing:
- Assisting in the definition, tracking, and reporting of key operational and performance metrics;
- Owning and maintaining data sheets and dashboards for the team;
- Conducting data analysis to support decision making and surface improvement opportunities;
- Identifying inefficiencies in current workflows and helping propose or test process improvements;
- Supporting the organization and facilitation of internal meetings and workstreams.
What you need to have:
- Good analytical and problem solving skills, with the ability to synthesize complex information;
- Proficiency in working with sheets and Looker is a must;
- Good organizational and multitasking abilities, being able to manage multiple priorities effectively;
- Proficient in spoken and written English;
- High level of attention to detail and commitment to delivering high-quality work;
- A collaborative and open mindset and the ability to build strong relationships with diverse teams.
What we would love to see:
- Bachelor’s Degree in Business Analytics, Engineering, Economics and Management or related areas;
- A proactive, resourceful and entrepreneurial spirit;
- Ability to adapt quickly to changing priorities and maintain composure under pressure;
- Passion for improving operational efficiency and contributing to the success of a mission-driven organization;
- Familiarity with the healthcare of technology sectors is a plus.
To ensure you feel good solving a big Human problem, we offer:
- A stimulating, fast-paced environment with lots of room for creativity;
- A bright future at a promising high-tech startup company;
- Career development and growth, with a competitive salary;
- The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
- A flexible environment where you can control your hours (remotely) with unlimited vacation;
- Access to our health and well-being program (digital therapist sessions);
- Remote or Hybrid work policy: We have offices in Porto and Lisbon, so if you want to have face-to-face contact you can always work from there.
*Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.
SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
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