Strategy & Programs Analyst

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Sales Strategy is an internal consulting organization for the sales team, and specialists play a crucial role within it.

Specialists are responsible for analyzing key indicators related to company performance and market opportunities, setting strategic themes for the sales organization, and making recommendations and presentations to senior leaders.

They will be involved in projects such as organizational design, business planning, market segmentation/coverage optimization, and sales performance evaluation.

Required deliverables include sophisticated analytical models, performance analysis, various dashboards, and presentation materials for internal executives.

Specialists are expected to have the drive and skills for scalable and iterative analysis, innovative analysis, data-backed insights and recommendations, and strong communication skills. They will regularly engage in discussions with senior executive layers.

Responsibilities

• Create and conduct presentations for senior executives.
• Daily business performance analysis to support executive decision-making.
• Design and build analytical models using scalable reports and tools.
• Regular information sharing and improvement activities with sales organizations and related departments.
• Qualitative and quantitative data analysis, and internal/external research for market understanding and devising innovative customer acquisition strategies.
• Design analytical models necessary for Go-To-Market model optimization.
• Design and implement optimal sales territories, alliance models, and targets.
• Manage and operate multiple projects and initiatives in collaboration with internal stakeholders and external partners (marketing specialists, data vendors, partners).
• Information exchange and negotiation with US headquarters and overseas affiliates.
• Identify key challenges in the Japan/Korea market and drive solutions.
• Collaborate with country managers/leadership teams to formulate and execute long-term strategies (investment plans, GTM strategies) to achieve medium-to-long-term aspirational goals.
• Prepare quarterly business review (QBR) materials for local and global leadership.

Required Qualifications

• Proficiency in financial analysis modeling and spreadsheet skills, experience in database analysis.
• Ability to perform analysis and make recommendations that lead to concrete actions, design feasible and realistic measures.
• Ability to act proactively, desire to achieve results beyond required tasks.
• Project management experience.
• Ability to work collaboratively, involving others towards goals, with the speed of a venture company.
• Fluent level communication in Japanese and English (equivalent to TOEIC 800 or higher). Korean language skills are a plus.

Desired Skills and Experience

• University degree, major requiring statistics/analysis such as engineering, information science, economics.
• Work experience in a consulting firm or planning department of a business company.
• Experience in partnership strategy formulation or building new partnership models.
• Experience in enabling/training new employees and less experienced members in analysis and report creation.
• Experience analyzing with Salesforce, Tableau CRM, Tableau.
• Work experience in data extraction, data shaping, and big data analysis using SQL.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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About Us

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.