Systems Product Engineer

Responsibilities will include, but not be limited to the following:

• Outward facing support:
• Provide first line support for the FSE team in solving issues not easily resolved at the FSE level.
• Support Field Service Team members by providing remote customer support through remote tools (Zoom, Teams)
• Analyze system logs to remotely help FSE troubleshoot customer system issues.
• Provide scripts and other tools to aid the FSE’s in the field.
• Be the conduit for releasing new procedures to the field.
• Provide real time support for FSE’s aligned to the appropriate supported locations time zone.
• Inward facing support:
• Summarize and condense customer and field issues into engineering problem sets for the PE’s/R&D to solve.
• Review field issues and prioritize issues so that PE and R&D are focused on finding solutions for the most important customer issues.
• Help with evaluating PE and R&D solutions to field problems and create procedures for field implementation.

Minimum Requirements

• 3+ years working in the areas of Product Implementation and Systems Product Engineering.
• BS in Electrical Engineering.
• SSE for US will be located in US.
• Previous experience with optical circuits is desirable
• Previous experience with debugging of network hardware and configuration issues
• Previous experience with high density Optical and Network test processes.
• Previous experience with Hot Swap products using electrical, power, optical and liquid cooling backplanes.
• Good verbal and written communications skills.
• Understanding of manufacturing processes, test flows and new product introduction is desirable.
• Computer skills to include: MS Word, Excel, PowerPoint & understanding of Linux

The annual salary range for California is $114,800 to $213,200. You may also be eligible to receive incentive compensation: bonus, equity, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the salary range is a guideline and compensation may vary based on factors such as qualifications, skill level, competencies and work location. Our benefits programs include: paid vacation and paid holidays, 401(k) plan with employer match, employee stock purchase plan, a variety of medical, dental and vision plan options, and more.

About Us

Cadence plays a critical role in creating the technologies that modern life depends on. We are a global electronic design automation company, providing software, hardware, and intellectual property to design advanced semiconductor chips that enable our customers create revolutionary products and experiences.

Thanks to the outstanding caliber of the Cadence team and the empowering culture that we have cultivated for over 25 years, Cadence continues to be recognized by Fortune Magazine as one of the 100 Best Companies to Work For. Our shared passion for solving the world’s toughest technical challenges, our dedication to pushing the limits of the industry, and our drive to do meaningful work differentiates the people of Cadence.

Cadence is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other protected class.