Tax Specialist
Job Summary
Job Description
- Associate's or Bachelor's Degree preferred
- 1+ years experience in a similar role
- Prior customer service experience
- Excellent communication skills
- Adaptable to change
- Effective time management
- Comfortable with confidential information
- Proficient in Microsoft Excel
- Knowledge of payroll taxes (federal, state, local, paid family leave)
- Competitive compensation and benefits programs
- Potential for overtime, bonus, or commissions
- Equity (if eligible)
- Hybrid work model fostering collaboration and individual needs
- Opportunity to empower the restaurant community
5 skills required
Job Details
Bready* to make a change?
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
Who We Are
The Tax Operations team works closely with our clients, agencies, and internal teams such as onboarding, customer care, and banking. Our primary focus is ensuring compliance with payroll tax filing and deposits for our clients.
About this roll* (Responsibilities)
The Tax Specialist will be responsible for contributing to the day-to-day success of the Tax Operations team. This individual will be responsible for the completion of tasks related to maintaining client tax profiles and ensuring a smooth client experience. In addition, the Tax Specialist will serve as a key contributor to larger team and organizational initiatives to drive improvement and efficiency as we continue to grow.
- Perform routine payroll tax profile audits of existing clients to ensure accuracy
- Processes payroll corrections for amendments, files amended returns, and communicates summaries of the corrections to clients
- Knowledge of payroll taxes including federal, state, local and paid family leave
- Obtain accurate tax jurisdiction account information to ensure timely filing and payment of payroll tax obligations
- Maintain individual performance to meet established team goals and OKRs
- Perform routine payroll tax profile audits of existing clients to ensure accuracy
- Assists in monthly, quarterly and annual tax filings
- Collaborate with clients to complete Third-Party Agent (TPA) setup
- Participate in special projects and/or other duties assigned
Do you have the right ingredients*? (Requirements)
- Associates or Bachelor’s Degree preferred
- 1+ years experience working in a similar role or closely related field
- Prior experience in a customer service role
- Excellent written and verbal communication skills
- Ability to adapt to change and varying job responsibilities
- Effectively manage time and self-start projects
- Comfortable working with sensitive/confidential information
- Proficient in Microsoft Excel
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
*Bread puns encouraged but not required
The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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