Team Lead - Brand EMI

undefined ago • 2 Years +

Job Summary

Job Description

Paytm is India's leading mobile payments and financial services distribution company, pioneering mobile QR payments. The Affordability team drives the EMI business for online and offline merchants, partnering with OEMs/brands. This role seeks an experienced Team Lead to manage and drive a field team of ISP promoters for Brand EMI. Responsibilities include leading the team, executing promotional campaigns, managing merchant relationships, and ensuring effective EMI awareness and adoption across retail locations.
Must have:
  • Manage and drive performance for a team of ISP promoters
  • Lead a field team
  • Execute promotional campaigns
  • Manage merchant relationships
  • Ensure effective implementation of EMI awareness and adoption drive
  • Graduate, preferably with a background in Business or Marketing
  • Minimum 2 years of experience in field sales, promotions, or team management
  • Experience in supervising field teams and handling on-ground operations
  • Ability to coordinate between promoters, merchants, and backend teams
  • Comfortable with performance tracking and sharing reports regularly
  • Fluency in the local language; proficiency in English and/or Hindi
Good to have:
  • Knowledge of financial products or digital payments is an added advantage.
Perks:
  • A collaborative output driven program that brings cohesiveness across businesses through technology
  • Improve the average revenue per use by increasing the cross-sell opportunities
  • A solid 360 feedback from your peer teams on your support of their goals
  • Respect, that is earned, not demanded from your peers and manager
  • Opportunity to be part of India’s largest digital lending story

Job Details

About us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team:

Affordability at Paytm is an Omni channel team that drives the EMI business at the point of sale, both for online and offline merchants. We partner with various OEMs / brands and merchant partners to offer affordability to the customers

About the Role:

We are looking for a proactive and experienced Team Lead to manage and drive performance for a team of ISP promoters representing our brand EMI. This role involves leading a field team, executing promotional campaigns, managing merchant relationships, and ensuring effective implementation of the EMI awareness and adoption drive across retail locations.

Expectations/ Requirements:

  • Graduate, preferably with a background in Business or Marketing.
  • Minimum 2 years of experience in field sales, promotions, or team management.
  • Experience in supervising field teams and handling on-ground operations.
  • Ability to coordinate between promoters, merchants, and backend teams.
  • Comfortable with performance tracking and sharing reports regularly.
  • Fluency in the local language; proficiency in English and/or Hindi is a plus.

Superpowers/ Skills that will help you succeed in this role:

  • Strong leadership and team management abilities.
  • Excellent communication and interpersonal skills.
  • Proven capability in planning daily beat routes and allocating targets.
  • Strong problem-solving and merchant relationship-handling skills.
  • Proficiency in MS Excel or Google Sheets for creating and managing MIS reports.
  • Knowledge of financial products or digital payments is an added advantage.

Why join us

  • A collaborative output driven program that brings cohesiveness across businesses through technology
  • Improve the average revenue per use by increasing the cross-sell opportunities.
  • A solid 360 feedback from your peer teams on your support of their goals
  • Respect, that is earned, not demanded from your peers and manager

Compensation:

If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

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