Tech Manager, Actimize

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The Tech Manager of Engineering plans and directs all aspects of engineering activities and projects within the organization and manages a team of engineers. Ensures all engineering projects, initiatives, and processes are in conformance with organization's established policies and objectives. The ideal candidate should have strong technical skills and be able to provide expert technical guidance for engineering initiatives. He should also be good with project management skills and. Guides the team to follow the best software development and testing processes and tools to ensure best quality of products.

 How will you make an impact?

• Work closely with product manager, technical architect, QA engineers, Technical writers, and software engineers to define/develop features - big and small for our products.
• Actively guide and mentor the team to develop product features.
• Assist in the development of short, medium, and long-term plans to achieve strategic objectives
• Drive and impact all current processes related to software development and improvements across the org as necessary.
• Manage all people aspects of the team, such as hiring, reviews, mentoring, and promotions, etc.
• Prioritize, assign and manage department activities and projects in accordance with the R&D departments goals and objectives.
• Develop performance-oriented culture
• Promote innovation
• Ensure best software quality of products

Key Responsibilities:

• Lead and manage data science teams, providing guidance, direction, and mentorship.
• Drive research initiatives, foster innovation, and find cutting-edge solutions to complex problems.
• Collaborate with cross-functional stakeholders to facilitate communication and synergy between teams.
• Create thought leadership in the field and be the AI leader of the team.
• Enhance research agility and progression.
• Work closely with product managers, DS Research teams, Engineering teams, and data scientists to build futuristic ML models.
• Actively guide and mentor team of Data Scientists.
• Manage all people aspects of the team, such as hiring, reviews, mentoring, and promotions, etc.
• Prioritize, assign and manage department activities and projects in accordance with the R&D departments goals and objectives.
• Develop performance-oriented culture

Have you got what it takes?

• 13+ years of experience in Software Engineering
• At least 2 years experience in managing  teams of software developers and testers.
• Experience delivering data analytics projects/platform and architecture guidelines particularly using public cloud
• Ability to design data lake, data pipelines and analytics platform
• Has extensive experience with large projects (large number of stakeholders, multi locations/global footprint, complex SaaS products)
• Development experience with developing software around BigData and Machine Learning.
• Proven track record of managing the development of enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem.
• Deep experience with Agile/SCRUM/SAFe software development methodologies.
• Experience developing Cloud based software products that can perform, scale, and integrate into a broad Cloud ecosystem.
• Experience with CI CD practices using standard tools such as Jenkins, Docker, VMs and Artifactory
• Effective People Management skills - Holds team members accountable and inspires, motivates, develops, and engages team to create strong morale and spirit; shares wins and successes; fosters open dialogue, and creates a feeling of belonging in the team
• Preferred -

• • Experience to work on Cloud hosted SaaS platform
  • Experience to create data pipelines in AWS ecosystem
  • Experience in Machine Learning
  • Experience in visualization

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Reporting into: Director, Engineering, Actimize

Role Type: People Manager

Req ID: 7344

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.