Technical Account Manager

1 Month ago • 3 Years +

Job Summary

Job Description

The Technical Account Manager will provide technical insight and lead practices for implementing and operationalizing Zscaler solutions to solve complex customer problems. They will offer technical guidance for new solution capabilities, migrations, integrations, and expansions. This role involves working directly with customers to develop customized technical strategies. The aim is to help customers achieve their goals by leveraging Zscaler's technology. The role demands creating adoption plans and influencing the acceleration of production-level consumption across solution areas.
Must have:
  • 3+ years of experience in a customer-facing role in the Nordics
  • 2+ years of experience in Cloud Services, Networking, or Security Solutions
  • Experience in Networking Security, including secure connectivity, data protection, and web security
  • Experience of working with Enterprise Level Customers
Good to have:
  • Bachelor’s Degree in Engineering, Information Technology, Business, or a related field
  • Certifications from providers such as AWS, Google Cloud, or Microsoft Azure
  • Industry certifications such as ISC, CISSP, GIAC, CCNP, Network+, or equivalent
Perks:
  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

Job Details

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

At Zscaler, our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. Together, we create a customer-centric culture that fosters success, adoption, and continuous growth. 

We're looking for a Technical Account Manager to join our Technical Account Management Team in Sweden. Reporting to the Snr Manager you will be responsible for:

  • Providing technical insight and leading practices for implementing and operationalizing Zscaler solutions to solve complex customer problems. This expertise will be applied to solve high impact problems for customers
  • Providing customers with technical guidance for new solution capabilities, migrations, integrations, and expansions
  • Working directly with customers to develop customized technical strategies to meet their desired business outcomes
  • Creating adoption plans and influencing the acceleration of production level consumption across solution areas

What we're Looking for (Minimum Qualifications)

  • 3+ years of experience in a customer-facing role (e.g., Solution Delivery/Engineering, Customer Success Management, Technical Account Management) in the Nordics
  • 2+ years of experience in Cloud Services, Networking, Security Solutions, or related technologies
  • Experience in Networking Security, including key technologies in areas such as secure connectivity (e.g., SD-WAN, VPNs), data protection (e.g., DLP, CASB), and web security (e.g., SWG, MPLS)
  • Experience of working with Enterprise Level Customers

What Will Make You Stand Out (Preferred Qualifications)

  • Bachelor’s Degree in Engineering, Information Technology, Business, or a related field; or equivalent practical experience
  • Certifications from providers such as AWS, Google Cloud, or Microsoft Azure, highlighting cloud infrastructure expertise and strategic guidance capabilities
  • Industry certifications such as ISC, CISSP, GIAC, CCNP, Network+, or equivalent

#LI-NF1

#LI-HYBRID

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Similar Jobs

Veeam Software - Devops Engineer

Veeam Software

Lisbon, Lisbon, Portugal (Hybrid)
1 Month ago
SEGULA Technologies - Consultant SAP

SEGULA Technologies

Agadir, Souss-Massa, Morocco (On-Site)
7 Months ago
Axinous - Technical Customer Success Manager

Axinous

Hong Kong (Remote)
3 Months ago
Teradata - Senior Cloud Engineer

Teradata

Pune, Maharashtra, India (On-Site)
7 Months ago
Maximum Games - Senior Video Game Backend Developer

Maximum Games

Bucharest, Bucharest, Romania (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Snyk - Software Engineer (GO)

Snyk

London, England, United Kingdom (On-Site)
1 Month ago
Glean - Solutions Architect

Glean

Seattle, Washington, United States (On-Site)
1 Month ago
Glean - Cloud Operations Engineer

Glean

Bengaluru, Karnataka, India (On-Site)
1 Month ago
PwC - Sr. Data Engineer

PwC

Makati, Metro Manila, Philippines (On-Site)
5 Months ago
Gaming Innovation Group  - DevOps Engineer

Gaming Innovation Group

St. Julian's, Malta (Hybrid)
2 Months ago
M365 connect - Microsoft Azure DevOps Professional & Trainer

M365 connect

(Remote)
1 Month ago
Magna International - Data Scientist

Magna International

Bengaluru, Karnataka, India (On-Site)
8 Months ago
Aisera Jobs - Technical Project Manager, Customer Success

Aisera Jobs

Palo Alto, California, United States (On-Site)
1 Month ago
Glean - Designated Technical Support Engineer

Glean

New York, New York, United States (On-Site)
1 Month ago
Zazz - Cloud Engineer (Azure)

Zazz

(Remote)
3 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Sweden

Starbreeze Studios - Experienced Animator (Project Baxter)

Starbreeze Studios

Stockholm, Stockholm County, Sweden (Hybrid)
2 Months ago
IO Interactive - Senior HR Coordinator

IO Interactive

Malmö, Skåne County, Sweden (Hybrid)
1 Month ago
Truecaller - Data Engineer

Truecaller

Stockholm, Stockholm County, Sweden (On-Site)
1 Month ago
Beyond Frames Entertainment - Senior Software Engineer

Beyond Frames Entertainment

Stockholm, Stockholm County, Sweden (On-Site)
1 Year ago
Haptic - Senior UI/UX Designer

Haptic

Sweden (On-Site)
5 Months ago
Ubisoft - Associate Game Director

Ubisoft

Malmö, Skåne County, Sweden (Hybrid)
2 Months ago
Every matrix - Game Developer (Slots, Pixi.js)

Every matrix

Stockholm, Stockholm County, Sweden (Hybrid)
4 Months ago
Tesla - Store Manager

Tesla

Stockholm, Stockholm County, Sweden (On-Site)
3 Months ago
Coffee Stain - Senior Programmer

Coffee Stain

Skövde, Västra Götaland County, Sweden (On-Site)
3 Months ago
The Hub - Unity Level Designer (unpaid)

The Hub

Sweden (Remote)
9 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud first world. Its flagship services, Zscaler Internet Access and Zscaler Private Access, create fast, secure connections between users and applications, regardless of device, location, or network. Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, Zscaler operates the world’s largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss.



Stay Connected:

LinkedIn: https://www.linkedin.com/company/zscaler

Twitter: https://www.twitter.com/zscaler

Facebook: https://www.facebook.com/Zscaler/

Ramat Gan, Tel Aviv District, Israel (Hybrid)

San Jose, California, United States (Hybrid)

San Jose, California, United States (Hybrid)

Ramat Gan, Tel Aviv District, Israel (Hybrid)

Tokyo, Japan (Hybrid)

Bengaluru, Karnataka, India (Hybrid)

San Jose, California, United States (Hybrid)

Ramat Gan, Tel Aviv District, Israel (Hybrid)

Bengaluru, Karnataka, India (Hybrid)

View All Jobs

Get notified when new jobs are added by Zscaler

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug