Technical Program Manager

2 Months ago • 5 Years + • Program Management

Job Summary

Job Description

Supabase is seeking a Technical Program Manager to collaborate with its largest and most strategic clients. This role involves program management, technical problem-solving, and customer interaction, suitable for individuals who excel in cross-functional settings and aim to make a significant impact. Responsibilities include leading end-to-end technical programs, translating client requirements into technical specifications, managing client steering meetings, and synthesizing client feedback for product enhancements. The ideal candidate will have a Bachelor's degree in Computer Science or Engineering and over 5 years of experience in a Technical Program Manager role, with a proven ability to manage complex technical programs, simplify technical concepts, and a customer-obsessed mindset.
Must have:
  • 5+ years in Technical Program Manager role
  • Bachelor's in Computer Science or Engineering
  • Manage multi-threaded technical programs
  • Simplify complex technical concepts
  • Translate user stories into technical RFCs
  • Customer-obsessed mindset
  • Define success metrics and monitor SLAs
Perks:
  • 100% remote work
  • Autonomous work
  • Health, Vision, and Dental benefits
  • Generous Tech Allowance
  • Annual Education Allowance
  • Annual off-sites

Job Details

Supabase is an Open Source and fully remote company building developer tools for databases.

We're looking for a Technical Program Manager to work directly with our largest and most strategic customers. This role is a mix of program management, technical problem-solving, and customer collaboration — perfect for someone who thrives in cross-functional environments and wants to make a visible impact both internally and externally.

What you’ll do

  • Lead end-to-end technical programs for our largest clients, owning timelines, deliverables, and cross-team dependencies.

  • Translate client technical requirements into clear specs and partner with Engineering to define solution approaches.

  • Run weekly technical steering meetings with strategic clients covering progress on program milestones, KPIs, incident summaries, support escalations, etc

  • Translate client requirements into RFCs and coordinate across internal teams including Engineering, Support, Product

  • Collect and synthesize client feedback; draft RFCs for product enhancements and guide them through our product process

  • Identify technical, operational, or resourcing risks early; define mitigation plans and escalate appropriately.

What you bring

  • Bachelor’s in Computer Science, Engineering, or equivalent and 5+ years in a Technical Program Manager or equivalent role.

  • Proven track record managing multi-threaded, technical programs with global stakeholders and fast-moving priorities.

  • Exceptional at simplifying complex technical concepts for both engineering and non-technical audiences.

  • Comfortable translating user stories into technical RFCs

  • A customer-obsessed mindset

  • Skilled at defining success metrics, monitoring SLAs, and using data to guide decisions and process improvements.

We offer:

  • 100% remote work from anywhere in the world. No location-based adjustment to your salary.

  • Autonomous work. We work collaboratively on projects, but you set your own pace.

  • Health, Vision and Dental benefits. Supabase covers 100% of the cost for employees and 80% for dependants

  • Generous Tech Allowance for any office setup you need

  • Annual Education Allowance

  • Annually run off-sites.

About the team

  • We're a startup. It's unstructured.

  • Collectively founded more than 30 startups.

  • Globally distributed team with more than 30 different nationalities.

  • We deeply believe in the efficacy of collaborative open source. We support existing communities and tools, rather than building \"yet another xx\".

  • We \"dogfood\" everything. If you use it in your project, we use it in Supabase.

Process

  • The entire process is fully remote and all communication will happen over email or via video chat.

  • Once you've submitted your application, the team will review your submission and may reach out for a short screening interview over a video call.

  • If you pass the screen you will be invited to up to four follow-up interviews.

  • The calls:

    • usually take between 20-45 minutes each depending on the interviewer.

    • most of the time, are all 1:1.

    • will be with the founders, a member of either the growth or engineering team (depending on the role) and usually one other person from your immediate team or function.

  • Once the interviews are over, the team will meet to discuss several roles and candidates and may:

    • ask one or two follow-up questions over email or a quick call.

    • go directly to making an offer.

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