Partnership Operations Coordinator

12 Minutes ago • 3-5 Years
Operations

Job Description

Supabase is seeking a detail-oriented Partnership Operations Coordinator to streamline partnership processes. This mid-level role involves managing startup credit requests, routing inbound leads, optimizing HubSpot workflows, and identifying process improvements. The coordinator will collaborate with partnership, sales, and customer success teams to ensure smooth handoffs and a seamless customer experience.
Good To Have:
  • Experience in operations coordination, customer success, or sales operations roles.
  • Background at SaaS or tech companies, particularly in customer-facing roles.
  • Growth mindset and eagerness to learn automation tools.
  • Basic technical aptitude for systems and process optimization.
  • Operations coordination at SaaS/tech companies.
  • Customer success or sales operations roles.
  • Previous fast-paced startup experience, especially ex-founders.
Must Have:
  • Handle all startup credit requests from application through approval, ensuring accuracy and timely processing.
  • Manage inbound leads from partnership lead generation form and route them to appropriate team members.
  • Maintain and optimize HubSpot workflows and data integrity, assist with data analysis and reporting.
  • Document current processes and identify opportunities for automation and efficiency gains.
  • Collaborate with partnership, sales, and customer success teams to ensure smooth handoffs.
  • Experience with CRM tools (workflow management, lead routing, data management).
  • Strong attention to detail, understanding of data quality and accuracy in reporting.
  • Excellent written and verbal communication skills in English.
  • Process-oriented mindset with focus on efficiency, documentation and improvement.
Perks:
  • Fully Remote (WeWork membership or co-working allowance)
  • ESOP (equity ownership)
  • Tech Allowance (budget for work environment setup)
  • Health Benefits (100% of health insurance for employees and 80% for dependents)
  • Annual Off-Sites
  • Flexible Work (asynchronous operations)
  • Professional Development (annual education allowance)

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About the Role

We're looking for a detail-oriented Partnership Operations Coordinator to join our team and help streamline our partnership processes. This is an excellent opportunity for someone early in their career who wants to make a direct impact on business operations while developing skills in process automation and partnership management.

What You'll Do

Process Management: Handle all startup credit requests from application through approval, ensuring accuracy and timely processing

Lead Routing: Manage inbound leads from our partnership lead generation form and route them to appropriate team members based on criteria and capacity

System Operations: Maintain and optimize our HubSpot workflows and data integrity, assist with data analysis and reporting

Process Improvement: Document current processes and identify opportunities for automation and efficiency gains

Cross-team Coordination: Collaborate with partnership, sales, and customer success teams to ensure smooth handoffs and a seamless customer experience

What We're Looking For

Required:

Experience with CRM tools (workflow management, lead routing, data management)

Strong attention to detail, understanding of data quality and accuracy in reporting

Excellent written and verbal communication skills in English

Process-oriented mindset with focus on efficiency, documentation and improvement

Preferred:

Experience in operations coordination, customer success, or sales operations roles

Background at SaaS or tech companies, particularly in customer-facing roles

Growth mindset and eagerness to learn automation tools

Basic technical aptitude for systems and process optimization

Ideal Candidates

We're particularly interested in candidates with backgrounds in:

Operations coordination at SaaS/tech companies

Customer success or sales operations roles

Previous fast-paced startup experience, especially ex-founders

No prior startup ecosystem or partnership experience required – we'll provide all the domain knowledge you need!

What We Offer

  • Fully Remote

We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.

  • ESOP

Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.

  • Tech Allowance

Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.

  • Health Benefits

Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.

  • Annual Off-Sites

Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.

  • Flexible Work

We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.

  • Professional Development

Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.

About the Team

Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.

  • 120+ team members
  • 35+ countries
  • 15+ languages spoken
  • $396M raised
  • 350,000+ community members
  • 20,000+ memes posted (and counting)

We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Hiring Process

We keep things simple, async-friendly, and respectful of your time:

1. Apply – Our team will review your application.

2. Intro Call – A short video chat to get to know each other.

3. Interviews – Up to four calls with:

  • Founders
  • Future teammates
  • Someone cross-functional from product, growth, or engineering (depending on the role)

4. Decision – We may follow up with a final question or go straight to offer.

All communication is remote and we aim to move fast.

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