Technical Program Manager

Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.

With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. 

The Veeam Data Platform delivers a single solution for cloud, virtual, physical, SaaS, and Kubernetes environments that gives IT and security leaders peace of mind that their apps 
and data are protected and always available.

Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide, including 74% of the Global 2000, who trust Veeam to keep their businesses running.

The CT Technical Program Manager role will oversee strategic cross-functional programs to implement technology, environments, and related processes and automations. The primary focus is on managing the Veeam E-Commerce technical program, including collaboration with business leaders, vendors, and technical teams, developing both short-term and long-term roadmaps, and driving projects within the program to successful completion. 

Your tasks will include:

• Work with business leadership to define and communicate the program objectives
• Solidify the scope of each associated project and identify all workstreams impacted
• Identify stakeholders and secure resources necessary to deliver the program’s objectives
• Facilitate the stakeholder communication
• Clearly define and build both the program/project schedule and work breakdown structure 
• Create the appropriate reports to effectively evaluate the ongoing status/health of the program and associated projects
• Communicates decisions, priorities, and relevant program information to various levels of stakeholders 
• Coordinate functional technical teams in their efforts to meet program objectives, resolve the blockers, and keep focus on value delivery 
• Ensure proper rollout of the tools and processes to the business users adhering to the best practices of change management 
• Ensure the appropriate documentation is created and maintained
• Ultimately ensure the successful completion of the program outcomes and measure results of the predefined goals and KPIs

What we expect from you:

• Ability to develop a deep understanding of the company’s technology environment and its systems
• Good understanding of system architecture, software design principles, and how various components of a system interact
• Advanced knowledge of the full life cycle of product development 
• The ability to collaborate with IT engineers and assist with the review and testing of programming code/design
• Experience with software deployment and integration
• Familiarity with testing methodologies and tools to ensure the quality of deliverables.
• The ability to read and analyze relational data
• Read, write, and interpret technical business requirements
• Understanding of business processes within different business units, sales, marketing, quote-to-cash lifecycle, finance, etc. 
• Create process flow diagrams
• Proactive identifying potential project risks and developing strategies to mitigate them

Technical Skills:

• Experience with Veeam Products (VDP, VBSF, VDC, Veeam Kasten)
• Experience as a system administrator is a plus
• Experience with CRM (SFDC)
• Experience with Tableau or BI Tools, ability to query and analyze data 
• Proficient with JIRA, Monday.com, and other project management tools
• Proficient with MS Office, MS Teams, SharePoint, and Confluence 
• Experience with vendor relationships and management

Will be an advantage:

• Bachelor’s Degree required, preference for technical fields
• Preference for candidates who have relevant experience in IT and business applications program management at a technology company
• Project Management, PMP certified
• Agile Methodologies (Scrum, Kanban) 
• Effective interpersonal and communication skills (written and verbal) 
• Ability to work well with culturally diverse team
• A self-starter who can work collaboratively to find solutions to various challenges  
• Backbone / Ability to focus on the high-level goals and what it takes to get there

We offer:

• Private medical insurance for you, one adult dependent, and your children
• Meal tickets
• Private pension plan
• Life insurance
• Vision reimbursement
• Annual leave and additional vacation days based on tenure
• Cafeteria Benefit Plan where you will be able to flexibly customize your benefits package based on your budget and personal needs
• Veeam Care Days – additional 24 hours for your volunteering activities
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program

Please note: If the applicant is permanently present outside of Romania, Veeam reserves the right to refuse to consider the application for a job. Remote job is only possible in case the employee is located in Romania. 

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