Apple Services are an essential part of the Apple ecosystem, and Apple Pay is at the forefront of the digital payments revolution. The Payments and Commerce team is seeking a Technical Program Manager (TPM) to lead the strategy and execution of our analytics initiatives. This is not just about tracking metrics; it's about building the privacy-centric data foundation that enables us to understand and improve the services used by hundreds of millions of customers worldwide. Our TPMs operate with a high degree of autonomy and influence, driving large-scale, deeply technical, and cross-functional initiatives. Here, you will be the critical link between our engineering teams, data scientists, product managers, and executive leadership, ensuring we can answer our most complex business questions while upholding Apple's unwavering commitment to user privacy. If you have a passion for building robust data systems at substantial scale and want to work on a product that is changing the way people transact, we want to hear from you.
Define and drive the roadmap for our Payments and Commerce analytics initiatives. Be at the center of our data-informed decision-making process, ensuring our initiatives are built on a foundation of secure, reliable, and privacy-first data. RESPONSIBILITIES INCLUDE: Guide Payments & Commerce Analytics projects and operations to deliver world class insights and recommendations, project management leading practices and Apple technologies, in coordination with multiple collaborators across various teams. Deeply understand customer, product and partner needs, supporting the design, sustainment and improvement of high quality data products. Work closely with engineering teams and cross-functional partners (e.g., software, privacy, design) throughout data product lifecycles. Partner with other strategic product managers within the organization to align initiatives across product lines and foster collaboration among various feature teams Establish clear roadmaps and action plans for achieving goals while managing dependencies and resourcing efficiently. Develop and maintain efficient communication channels both internally and externally.