Technical Trainer III
Job Summary
Job Description
Rackspace Technology is seeking a Business/Technical Trainer III to join their Global Talent Development team. This role involves conducting in-house classes for personnel of all levels, preparing and delivering training materials, and developing technical training, AI, Leadership, and Onboarding programs. The trainer will assess skill levels, create training plans, and utilize instructional design principles to build effective course materials and blended learning experiences. Responsibilities include evaluating training effectiveness, coordinating materials, maintaining records, and analyzing training programs for executive reporting. A strong understanding of AI and adult learning concepts is essential, along with excellent communication and presentation skills.
Must have:
- Delivers training using multiple media methods.
- Applies needs analysis framework.
- Utilizes instructional design principles.
- Creates blended learning experiences.
- Identifies training needs.
- Evaluates training effectiveness.
- Designs and delivers training programs.
- Coordinates instructional materials.
- Maintains training records.
- Develops and maintains training knowledge.
- Conducts analytics on training programs.
- AI understanding.
- Solid understanding of training methods.
- Excellent writing, editing, communication, presentation, and interpersonal skills.
- Able to apply blended or extended approaches.
- Able to use various methods and technologies.
- Able to create and implement effective assessments.
- Draws information from delegates.
- Adapts style and schedule to accommodate.
- Answers questions based on subject.
- Able to execute against timelines.
- Works collaboratively.
- Knowledge of adult learning concepts.
- Knowledge of curriculum development, design, and delivery.
- Ability to assess skill levels and training effects.
- Expertise in the functional area of training.
Good to have:
- AI certificate preferred.
3 skills required
Job Details
At Rackspace Technology, we want all Rackers to feel like valued members of a winning team on an inspiring mission. This comes to life through our signature experiences and Core Values. The Global Talent Development team is seeking a Business/Technical Trainer that is eager for an opportunity to grow current programs and help kick-start new ones.
Our Technical Trainer III conducts in-house classes for entry-level to senior personnel. Prepares and teaches classes. Prepares and maintains training materials and documentation. Develops, implements, and delivers technical training, AI, Leadership, and Onboarding programs that enhance individual learning and meet the needs of various functional or institutional productivity improvement efforts. Assesses current skill levels and determines and develops individual and group training plans.
Respsonsibilities
- Delivers training ½ day or more with multiple media methods.
- Applies needs analysis framework with help and understands potential business outcomes.
- Utilize Instructional Design principles to build learning (lesson) plans and create effective course materials.
- Promotes out-of-classroom activities to enhance learning.
- Creates blended learning experiences.
- Identifies training needs for groups or individuals. Develops an appropriate mix of formal and informal training activities.
- Evaluate the effectiveness of training programs and learning outcomes.
- Assists with and designs and delivers training programs.
- Coordinates and prepares instructional materials for training and development programs.
- Maintains appropriate records of training activities and programs.
- Develops and maintains current knowledge of training concepts and principles.
- Conducts analytics on training programs and prepares reports for an executive audience.
Knowledge
- AI understanding
- Solid understanding of training methods, utilizing different approaches and technologies.
- Excellent writing, editing, communication, presentation, and interpersonal skills.
- Able to apply blended or extended approaches to content creation.
- Able to use various methods and technologies.
- Able to create and implement effective assessments.
- The trainer is actively drawing information from the delegates.
- In tune with the energy and the comprehension of all in the room, able to adapt both style and schedule to accommodate.
- Answer questions based on that subject and peripheral.
- Able to execute against timelines.
- Works Collaboratively.
- Knowledge of adult learning concepts.
- General knowledge of principles and methods for curriculum development, design, and delivery.
- Ability to assess skill levels and training effects. Expertise in the functional area of training.
Education / Experience
- Bachelor’s degree in a related field required or equivalent work experience.
- Requires 5-7years experience in subject and training experience.
- AI certificate preferred
#LI-AW2
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