Technical Writer

2 Months ago • All levels • Editorial

Job Summary

Job Description

As a Technical Writer at Ansys, you will be part of a team responsible for creating user assistance for Granta MI, Granta Selector, and Granta EduPack products. This includes application help, tutorials, instructional videos, reference documentation, and API documentation. You will collaborate with various teams to understand user requirements, verify the assistance through testing, and gain expertise in Ansys software. The role also involves providing UX feedback and managing multiple tasks within a deadline-driven environment. The role does not qualify for immigration sponsorship.
Must have:
  • Create help, tutorials, and videos for Ansys Granta products
  • Work with product owners and developers to understand requirements
  • Verify user assistance through hands-on testing
  • Gather and analyze technical and product information
Good to have:
  • Familiarity with Ansys products
  • Experience with documentation authoring tools

Job Details

 Requisition #: 16769 

 

Our Mission: Powering Innovation That Drives Human Advancement  

 

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. 

 

Innovate With Ansys, Power Your Career.  

 

Summary / Role Purpose

You will be part of a technical documentation team responsible for writing user assistance for Granta MI, Granta Selector, and Granta EduPack, the Ansys Granta materials information management products. This includes application help, tutorials, and short instructional videos for end users, reference documentation for admins, and API documentation for developers, as well as microcopy/user interface text.

 

Key Duties and Responsibilities

  • Create help, tutorials, videos, reference documentation, API documentation, and microcopy for Ansys Granta products. Update and revise previously-released content to ensure it remains accurate and up-to-date.
  • Work with Product Owners, Product Managers, Software Developers, and technical experts to understand the user assistance requirements for new products, and software enhancements or changes in existing products.
  • Verify user assistance through hands-on testing.
  • Gain expertise in the Ansys software products you cover, and understand the customer use cases that drive their development.
  • Provide UX feedback/ideas on how to improve design issues in the software you are documenting.
  • Gain expertise in Ansys documentation tools, processes, and procedures.
  • Work under some supervision

 

Minimum Education/Certification Requirements and Experience

  • B.Sc in Engineering, Computer Science, Technical Communication, or with 2 years’ relevant experience. Or, relevant Master’s degree with no experience.
  • Fluency in English, along with excellent written and spoken communication skills
  • Ability to gather and analyze technical and product information from various sources, paying close attention to detail 
  • Capacity to develop user-centric documentation ensuring a high level of quality, consistency, and accuracy
  • Comfort in managing multiple tasks and priorities simultaneously in a fast-paced, deadline-driven, geographically diverse environment
  • This position does not qualify for immigration sponsorship

 

Preferred Qualifications and Skills

  • Familiarity with Ansys products
  • Familiarity with the concepts of documentation authoring, common project management software, version control, and structured documentation, as well as build tools, oXygen, DITA, XML, Git, Camtasia, user-centered design processes, and agile development methodologies 
  • Experience determining the best method in which to present information and then creating the appropriate outputs, such as topic-based help, videos, tutorials, graphics, and interactive learning systems

 

 

At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: our commitments to stakeholders, our values that guide how we work together, and our actions to deliver results. As ONE Ansys, we are powering innovation that drives human advancement

 

Our Commitments:

  • Amaze with innovative products and solutions
  • Make our customers incredibly successful
  • Act with integrity
  • Ensure employees thrive and shareholders prosper

Our Values:

  • Adaptability: Be open, welcome what’s next
  • Courage: Be courageous, move forward passionately
  • Generosity: Be generous, share, listen, serve
  • Authenticity: Be you, make us stronger

Our Actions:

  • We commit to audacious goals
  • We work seamlessly as a team
  • We demonstrate mastery
  • We deliver outstanding results

 

VALUES IN ACTION

Ansys is committed to powering the people who power human advancement. We believe in creating and nurturing a workplace that supports and welcomes people of all backgrounds; encouraging them to bring their talents and experience to a workplace where they are valued and can thrive.  

 

Our culture is grounded in our four core values of adaptability, courage, generosity, and authenticity. Through our behaviors and actions, these values foster higher team performance and greater innovation for our customers.  

 

We’re proud to offer programs, available to all employees, to further impact innovation and business outcomes, such as employee networks and learning communities that inform solutions for our globally minded customer base. 


WELCOME WHAT’S NEXT IN YOUR CAREER AT ANSYS

At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively, we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high — met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. Ready to feel inspired? Check out some of our recent customer stories, here and here.

 

At Ansys, it’s about the learning, the discovery, and the collaboration. It’s about the “what’s next” as much as the “mission accomplished.” And it’s about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics.
 

CREATING A PLACE WE’RE PROUD TO BE 
Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek’s Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America’s Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.).

 
For more information, please visit us at www.ansys.com
 

Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.
 
Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.

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About The Company

Stay safe from recruitment fraud! We are aware of scams targeting Ansys and other companies that involve individuals posing as employees to illegitimately conduct interviews and extend false employment offers and payments to gain access to candidates’ sensitive personal and financial information. All Ansys job applicants are required to apply for open roles on careers.ansys.com. While virtual interviews may be conducted as a part of our interview process, Ansys does not make job offers without a thorough interview process. Ansys also will never ask for an applicant’s social security number before they have accepted an offer or ask for payment from an applicant. Ansys assumes no liability for recruitment fraud. We advise that all job seekers take steps to educate themselves on fraudulent practices, so they do not become victims of scams. Learn more via the Federal Trade Commission. Ansys is proud to be an equal opportunity workplace and is an affirmative action employer. At Ansys, we are committed to making our careers website accessible and usable for individuals with disabilities. If you need a reasonable accommodation to apply for or interview for Ansys jobs, please email talentacquisition@ansys.com.

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