TechOps

About PhonePe Group: 

PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right  environment for you is just one of the things we do. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a  big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

Role Overview

We are looking for a driven and detail-oriented professional to join our team. The candidate is expected to gain a strong understanding of internal processes and data flows, proactively analyze issues, and drive automation initiatives across various systems and reporting functions.

Key Responsibilities

• Understand business processes and data flows to identify bottlenecks and improvement areas.
• Analyze and troubleshoot system errors or anomalies independently.
• Automate manual processes and reports to increase efficiency and accuracy.
• Collaborate effectively with cross-functional teams, including external vendors and partners, to ensure seamless transaction flows and compliance with regulatory/statutory requirements
• Define, develop, and communicate key performance metrics and insights to stakeholders and senior management

Ideal Candidate Profile

• Exceptional written and verbal communication skills.
• Strong analytical and problem-solving abilities
• Ability to multitask and manage a wide variety of tasks in a dynamic environment
• Technical expertise in Java, Python, or similar programming languages
• Familiarity with process automation tools and data analysis frameworks is a plus
• Understanding of stock broking, trading, or financial services is an added advantage

Qualification

• Bachelor’s degree in Engineering, Computer Science, Mathematics, Statistics, or a related discipline OR an MBA from a reputed institute
• Minimum 1+ year of experience in a relevant role involving analytics, automation, or operations in a technical domain

Why Join Us?

• Work on real-time, high-impact projects that shape core operations.
• Gain cross-functional exposure in financial services, technology, and compliance
• Be part of a collaborative and innovation-driven team

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.

Life at PhonePe

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